Billing Officer at Redeemers Health Village

Role Overview

• We are seeking a detail-oriented and organized Billing Officer to join our Finance team at RHV.
• The Billing Officer will play a critical role in ensuring the accuracy and efficiency of our billing and invoicing processes, as well as maintaining comprehensive patient billing records.
• The ideal candidate will have strong analytical skills, excellent attention to detail, and a customer-focused mindset.

Responsibilities

• Generate and process patient invoices for services rendered, ensuring accuracy and completeness of billing information.
• Verify patient insurance coverage and eligibility for services, and coordinate with insurance providers as needed.
• Calculate and apply appropriate fees, discounts, and adjustments to patient invoices in accordance with hospital policies and procedures.
• Facilitate payment transactions by processing bank transfers and loading funds onto patient cards.
• Monitor accounts receivable and follow up on outstanding payments and claims to ensure timely reimbursement.
• Maintain accurate and up-to-date documentation of billing activities, payment transactions, and patient communications.
• Provide support to patients regarding billing inquiries, payment options, and insurance coverage.
• Collaborate with other departments to resolve billing-related issues and improve billing processes and procedures.

Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
• Minimum of 2 years of experience in billing, accounts receivable, or a similar role, preferably in a healthcare setting.
• Knowledge of Nigerian healthcare regulations, insurance billing practices, and reimbursement processes.
• Strong analytical skills and attention to detail, with the ability to interpret and analyze complex billing data.
• Proficiency in computerized billing systems and Microsoft Office Suite.
• Excellent communication and interpersonal skills, with the ability to interact effectively with patients, staff, and insurance providers.
• Ability to prioritize tasks, manage multiple priorities, and meet deadlines in a fast-paced environment.

Benefits

• Opportunities for professional development and career advancement.
• Supportive work environment committed to excellence and continuous improvement.
• Contribution to improving healthcare delivery and financial sustainability in Nigeria.