Billing / Account Receivable Officer at Cobranet Limited

Job Summary

• A Billing/Accounts Receivable Officer is responsible for recovering money owed by customers to the organisation. 
• The credit function plays a vital role in the finance department to ensure that invoices are paid on time, to assist the organisation in managing its cash flow.

Typical Job Duties and Responsibilities

• Reporting to the Credit Control Supervisor, the Billing/Accounts Receivable Officer role will perform a wide range of duties and responsibilities. 
• These may include, but are not limited to:
  • Chasing up overdue payments via telephone and email, and visits
  • Invoicing
  • Resolving customer Accounting queries and issues
  • Setting credit limits
  • Reconciliation of payments to customers’ accounts
  • Solve problems regarding incorrect payments.
  • Identifying clients that exceeded credit limits for disconnection.
  • Highlighting problem customers to senior management
  • WHT recovery and follow-up.

Skills and Attributes
The more common skills and attributes that are most needed for this role may include:

• Understanding of the end-to-end Accounts Receivable process
• Strong communication skills, both written and verbal
• Ability to build relationships with internal and external stakeholders, including Management
• Excellent organisational and time management skills
• Ability to prioritise and multitask
• High level of accuracy and attention to detail
• Tenacity and the ability to have difficult conversations
• Willingness to escalate debt issues
• Intermediate computer software skills, including Excel and Accounting packages.