Battery Swap Station Attendant at Max.ng

• The Battery Swap Station Attendant is responsible for overseeing the operations of the battery swap station for electric motorcycles. This role includes monitoring battery swaps, assisting riders, ensuring proper parking of motorcycles at the end of the day, and managing the charging of batteries overnight for next-day use.

Key Responsibilities

• Monitor Operations: Supervise the daily operations of the battery swap station, ensuring efficient and safe battery swaps for electric motorcycles
• Assist Riders: Provide assistance to riders during the battery swap process, ensuring they understand the procedure and feel comfortable with the operation
• Battery Management: Ensure all batteries are properly charged and maintained. Monitor battery levels and perform routine checks to confirm functionality
• Parking Coordination: Oversee the proper parking of motorcycles at the end of each day, ensuring all bikes are secured and accessible for riders the following morning
• Charging Supervision: Manage the overnight charging of batteries, ensuring all batteries are fully charged and ready for use the next day
• Record Keeping: Maintain accurate records of battery swaps, usage statistics, and any issues encountered during operations
• Safety Compliance: Adhere to all safety protocols and guidelines to ensure a safe environment for riders and staff

Requirements

• Minimum of OND or equivalent.
• Strong customer service skills and a friendly demeanor.
• Basic technical aptitude and problem-solving skills.
• Ability to follow procedures and guidelines accurately
• Attention to detail and a commitment to maintaining equipment in good condition.
• Good communication skills and the ability to interact effectively with customers.
• Physical ability to lift and handle batteries and perform light maintenance tasks.
• Ability to work independently and as part of a team.
• 1-2 years prior experience in a customer service or technical support role is a plus.