Bartender at Elizabeth Maddeux

Job Summary

• We are seeking a skilled and charismatic Bartender to join our team. 
• The ideal candidate will be responsible for preparing and serving drinks, engaging with customers, maintaining a clean and organized bar area, and ensuring a lively and enjoyable atmosphere. 
• This role requires excellent mixology skills, strong customer service abilities, and the ability to work efficiently in a fast-paced environment.

Responsibilities

• Prepare and serve a wide variety of alcoholic and non-alcoholic beverages, including cocktails, beers, wines, and specialty drinks, according to standard recipes and customer preferences.
• Greet customers warmly, take drink and food orders, and provide recommendations based on their preferences or current promotions.
• Check identification to ensure customers meet legal drinking age requirements and refuse service to intoxicated or underage individuals in a professional manner.
• Set up and stock the bar with necessary ingredients, garnishes, glassware, and supplies before each shift to ensure smooth service.
• Maintain a clean and organized bar area, wiping down counters, cleaning glassware, and disposing of empty bottles and trash regularly.
• Accurately process payments, operate the cash register or point-of-sale (POS) system, and provide correct change or receipts.
• Keep track of inventory levels for liquor, beer, wine, mixers, and other bar supplies, reporting shortages and assisting in reordering stock as needed.
• Follow responsible alcohol service guidelines by monitoring customer behavior and ensuring that guests drink responsibly.
• Engage with patrons to create a welcoming and fun atmosphere, building rapport and fostering repeat business.
• Mix and garnish drinks with precision, ensuring consistency in presentation, flavor, and portion sizes.
• Serve drinks quickly and efficiently during busy hours while maintaining accuracy and professionalism.
• Take and serve food orders when applicable, working closely with kitchen staff to ensure timely delivery.
• Prepare and serve non-alcoholic beverages, including mocktails, sodas, and specialty coffee or tea drinks.
• Handle customer complaints or special requests professionally, ensuring guest satisfaction and escalating issues when necessary.
• Follow proper opening and closing procedures, including setting up the bar before service and performing closing duties such as restocking, cleaning, and cashing out.
• Maintain knowledge of current drink trends, new cocktail recipes, and seasonal beverage offerings to enhance the drink menu.
• Adhere to all health, safety, and sanitation regulations, ensuring compliance with local laws and company policies.
• Assist in bar promotions, themed events, and happy hour specials to attract customers and increase sales.
• Work as part of a team with other bartenders, servers, and kitchen staff to ensure seamless service.
• Stay updated on new liquor brands, craft beers, and wine varieties to enhance customer recommendations and sales.
• Participate in regular staff meetings, training sessions, and team-building activities to improve service quality and product knowledge.

Requirements

• Minimum of SSCE or NCE/OND certificate
• 2 years experience as a Bartender or in a similar hospitality role preferred.
• Strong knowledge of cocktail preparation, mixology techniques, and drink-pairing principles.
• Excellent customer service and communication skills.
• Ability to work in a fast-paced environment while maintaining accuracy and efficiency.
• Familiarity with point-of-sale (POS) systems and cash handling procedures.
• Must be of legal age to serve alcohol as per local regulations.
• Ability to work flexible hours, including nights, weekends, and holidays.
• Strong multitasking skills and ability to handle high-volume service periods.