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  • Posted: Nov 9, 2021
    Deadline: Nov 30, 2021
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  • Tribest is a corporate support solutions provider with a comprehensive range of people outsourcing services. We have a diversified team of management, strategy, banking and capacity development experts working together to provide organizations with the best human resource management solutions.
    Read more about this company

     

    Bank Teller/Customer Care/POS/IT Support

    Tribest Corporate Support Limited - Our client, a reputable company in the financial services industry is recruiting young, intelligent and trainable youths for roles below in its Operations and Customer Service Departments.

    Locations: Abia, Anambra, Ebonyi, Enugu,Imo

    Job Description

    • Assisting customers with processing transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions.
    • Takes responsibility for understanding client requirements and coordination of the fulfillment of those requirements.
    • Provide input into the IT service continuity, planning process and support plan implementation.
    • Work with systems development teams to create a business readiness plan and coordinate project transition to production for the organisation.
    • Evaluate, analyse and provide feedback on end-user experience with the use of deployed IT solutions / services provided.
    • Manage the installation and decommissioning of end-user applications and hardware devices.
    • Contribute to IT service availability by coordinating field support/diagnostics across given areas or locations.
    • Manage external hardware, devices and systems of end-user e.g. PC, Printer, ATM / POS, etc.
    • Monitor IT service deliveryand generate reports / dashboards.
    • Execute efficient desktop support services in line with approved procedure.
    • Initiate, monitor actions to investigate and resolve problems affecting end-user IT services across all department.
    • Manage IT-Business communication in a way to promote both operational and innovation initiatives of IT and keep customers informed of all services provided.
    • Perform other duties as may be assigned.

    Requirements & Qualifications

    • Candidate must have B.Sc / HND / NCE / OND
    • Must be 27 years and below
    • Must have Completed NYSC (B.Sc & HND Holders)
    • Excellent communication skills (verbal and written).
    • A team player

    Core Skills / Competencies:

    • The ideal candidate should have strong service desk skills.
    • Strong knowledge of Client/ Customers Services Engagement.
    • Ability to take responsibility and execute task.
    • Ability to solve problem.
    • Posses good knowledge ofIT operations.

    Method of Application

    Interested and qualified? Go to Tribest Coporate Support Ltd on forms.gle to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

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