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  • Posted: Mar 10, 2022
    Deadline: Not specified
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  • Sun King designs, distributes, and finances solar home energy for the 1.8 billion people without reliable electricity. We are the largest solar provider for off-grid homes in Africa and Asia with over 82 million customers in more than 40 countries.
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    Associate Product Manager

    Reporting to: Global Product Manager
    Department: Operations

    Job Description
    The team you would join:

    • The Associate Product Manager will work closely with the Global Product Manager, Research and Procurement, Operations and Sales teams to ensure seamless execution of new product pilots and implement various processes in line with introduction and scale up of new products.

    Responsibilities
    New Product Identification:

    • Explore new product ideas through Customer Surveys, Field visits & Benchmarking with competition
    • Develop customer survey templates, collect feedback, and present to internal stakeholders
    • Assess current competitor offerings, seeking opportunities for differentiation
    • Support secondary product research by verifying market size, market share, trends & impact analysis.
    • Translate product strategy into detailed requirements for prototype construction.
    • Test prototypes and potential new products to validate its commercial viability. Specify product requirements and feedback for R&D. 

    New Product Pilots:

    • Act as the Project Manager to deploy successful pilots; defining the purpose, major deliverables, KPIs, timelines, risks, and responsibilities of internal stakeholders.
    • Track and document key pilot project deliverables including customer engagement, usage habits, product availability, number of leads generated weekly
    • Coordinate with internal and external stakeholders to ensure deliverables (selecting pilot areas, inventory readiness, training, etc.) are met on time. 
    • Carry out Engineering Validation Testing (focusing on the features) and Technical Validation Testing (focusing on integration) and generate a Product Requirements Document (PRD)
    • Collect Customer Feedback on the product performance and expectations and present to internal stakeholders. 
    • Report the progress and results of the pilot through a comprehensive memo or a presentation. Provide insights on lessons learned, recommendations for a successful GTM approach, product design or process changes, if needed. 
    • Oversee a successful transition from the pilot stage to commercial scale. 

    New Product Introduction:

    • Clearly convey the product vision. Translate technical specifications, benefits, differentiation against competitors, and its fit with Greenlight to a language customers can appreciate. 
    • Collaborate with various departments to design a sales and service process for new products and determine the route to market.
    • Support the Training and Marketing Teams by reviewing training materials, spec sheets, packaging, and highlighting the Customer Value Proposition (CVP)
    • Support the After-Sales team in FAQ generation.
    • Work with R&D Team to define and implement product iterations and cascade the changes to respective stakeholders. 
    • Any other business
    • Any other business as assigned by your supervisor.

    Requirements
    You might be a strong candidate if you:

    • Hold a Bachelor's Degree / HND in Engineering or any other technical field.
    • Have knowledge of business operations and process operations.
    • Have a minimum of 3 years post NYSC experience in off-grid, renewable energy solar sizing and installation. Experience with mini grid is desired. 
    • Have previous product management experience.
    • Can execute and manage projects effectively.
    • Are open to travel at least 60% of the time.
    • Have extensive knowledge of Microsoft Office Suite (Outlook, Excel, Word, PowerPoint) and/or Google Workspace (Forms, Sheets, Docs, Slides).
    • Exhibit critical thinking skills: Strong ability to structure problems and drive towards solutions even in ambiguous situations
    • Display excellent communication skills, energy, and the ability to handle challenges at a rapidly growing organization. You can communicate product decisions in the lens of multiple stakeholders
    • Have excellent time management skills.
    • Demonstrate an entrepreneurial spirit and ability to work independently, ability to figure things out with innovative thinking, problem-solving skills, and presence of mind.

    What we offer (in addition to compensation and statutory benefits)

    • An opportunity to grow as a professional in a dynamic, fast growing, high impact industry; 
    • The chance to work in an open minded, collaborative culture surrounded by enthusiastic Greenlighters who are driven by the challenge of continuously innovating and growing a smart, sustainable business with profound impact on the world;  
    • A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds. 
    • Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Greenlight Academy.

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