Assistant Executive Housekeeper at Wells Carlton Hotel & Apartments

Job Summary

• We are looking for an Assistant Executive Housekeeperto assists the Executive Housekeeper in managing the housekeeping department, ensuring cleanliness and efficient operations, supervise staff, maintaining standards, and handling guest requests, inventory management, and ensuring compliance with health and safety regulations.
• Assistant the Executive Housekeeper in housekeeping team, maintaining high standards of cleanliness, managing staff, and contributing to a positive guest experience.

Key Responsibilities

• Supervision and Training: Overseeing housekeeping staff, assigning duties, and providing training on cleaning procedures, safety, and customer service.
• Quality Control: Conducting regular inspections of guest rooms, public areas, and back-of-house spaces to ensure they meet the required standards.
• Inventory Management: Monitoring cleaning supplies and equipment, placing orders, and managing costs.
• Guest Satisfaction: Addressing guest complaints and requests, ensuring prompt and courteous service.
• Operational Support: Assisting the Executive Housekeeper in daily operations, including scheduling, budgeting, and implementing housekeeping policies.
• Health and Safety: Ensuring compliance with health and safety regulations, including proper handling of chemicals and waste disposal.
• Coordination: Collaborating with other departments, such as the front desk and maintenance, to ensure smooth operations and guest satisfaction.

Requirements

• Degree in hospitality or related field
• 3+ years of experience in housekeeping supervision
• Strong leadership and team management skills
• Excellent communication and interpersonal abilities
• Knowledge of cleaning techniques and safety standards
• Ability to work flexible hours, including weekends and holidays
• Proficiency in housekeeping management software is a plus
• Attention to detail and organizational skills
• Ability to handle guest complaints professionally
• Physical stamina to perform inspections and assist staff