Apartment Manager at Goodnews Consulting

We are seeking an experienced person to oversee the daily operations of our short-let apartment. The ideal candidate will have a strong background in property and facility management, specifically in short-lets, apartments, or hotel facilities.

Pay: N80,000-N100,000

Job description 

Guest Management:

• Communicate with guests at pre-arrival and during stay.
• Ensure seamless check-in/check-out processes.
• Handle guest inquiries and resolve any issues promptly. 
• Maintain accurate guest records (guest booking, payment, etc.)
• Supervise house keeping  and maintenance staff.
• Conduct regular facility inspections to ensure all tools are in good working condition 
• Ensure high standards of cleanliness, maintenance, and guest satisfaction.
• Ensure compliance with health and safety standards.
• Develop and implement operational policies and procedures.
• Managing inventory and supplies
• Manage all booking and payments processes
• Develop and implement marketing strategies for stable occupancy 
• Prepare regular reports on occupancy, guest feedback, and financial performance.

Requirements

• BSC/ HND in Hospitality, management or related discipline.
• Minimum of 2 years proven experience in hospitality/ facility Management or similar role
• Knowledge of Nigerian hospitality industry trends.
• Strong organizational and time management capabilities 
• Excellent communication and customer service skills .
• Female preferred but not mandatory 
• Must reside within Lekki/Ajah axis and willing to resume immediately