Admissions Coordinator at American International School of Lagos

Qualifications/Profile:

Qualification & Training

• Bachelor's degree or higher in Public Relations, Marketing, Communications, Education or related fields.
• Background in education or interest in the international education sector.
• Knowledge Base Understanding of school admissions processes and customer service within a school setting.
• Awareness of the educational priorities and needs of prospective families, including local and expatriate families.
• Familiarity with international or American-style schools is an asset.
• An understanding of the IB Middle Years Programme (MYP) and Diploma Programme (DP) is preferred.

Skills and Aptitudes

• Highly organized and detail-oriented, with strong time management skills.
• Proactive, and passionate about education
• Excellent interpersonal and communication skills, able to interact with families, students, and colleagues professionally.
• Competent with Google Workspace and CRM/SIS admissions systems.
• Ability to manage multiple tasks and deadlines simultaneously.
• Professional, approachable, and customer-service focused.
• Attention to detail, and a passion for education and student engagement.
• Personal Qualities Honesty and integrity
• A conversationalist
• Professional and approachable attitude
• Team player
• Willingness to learn new skills
• Self-motivated with a positive ‘can-do’ approach to work
• Reliable
• Well Presented
• Flexibility with working hours according to the needs of the school

Job Purpose:

• The Admissions Coordinator provides administrative and operational support to ensure a smooth, responsive, and professional admissions experience for prospective families.
• This role helps manage the application process, schedule tours and interviews, maintain accurate records, support admissions events, and assist with onboarding new families.
• The Admissions Coordinator works closely with the Director of Enrollment Management to keep admissions processes organized and contribute to a positive and seamless family experience throughout their journey with the school.

Key Responsibilities

Admissions Process & Family Support

• Process applications, maintain records, and ensure documentation is complete and accurate.
• Schedule and coordinate school tours, interviews, and trial days.
• Respond to family inquiries promptly and professionally.
• Assist with student placement, onboarding, and orientation of new families.

Admissions Events & Marketing Support

• Support Open Days, information sessions, and other admissions events.
• Assist in preparing admissions materials and information packets for families.
• Help ensure prospective families receive clear, consistent information and a welcoming experience throughout the admissions process.

Data Management & Reporting

• Maintain accurate records of applications, enrollments, waitlists, and other relevant data.
• Provide requested enrollment and application information to the Director of Enrollment Management.
• Track prospective student engagement and maintain CRM/SIS data.
• Departing Students/Families Support
• Support families through the student withdrawal process.
• Assist with family exit interviews and collect feedback for school improvement.
• Ensure departing families have a positive transition experience and receive any
• necessary support from divisional teams, the billings department, and the registrar's office.

Other

• Support the Admissions and Enrollment Management Office in all operational matters.
• Perform other duties as required to support the smooth running of admissions and enrollment processes.

Terms of Employment

• Work calendar, contract terms, salary, and benefits shall be negotiated between the Superintendent and the
• Admissions Coordinator.
• Performance Evaluation
• The Director of Enrollment Management (and Superintendent) will evaluate the job performance of the
• Admissions Coordinator annually in accordance with the contract and AISL Board Policy.