Administrative Supervisor at Peniel Apartments

Job Description

Assist the Housekeeping Manager in all aspects of provided services. 

• Facilitate an environment to enhance Team recruitment and retention. 
• Provide supervision and direction for all team members in the housekeeping department. 
• Examine rooms, halls, and lobbies, and report any maintenance concerns to the supervisor. 
• Keep utility and storage rooms in clean and orderly condition. Complete any special tasks assigned by management. 
• Provide assistance for Weekly and Monthly Training and for the coordination of team training and functions. 
• Handle all unusual requests and immediate guest concerns, and notify the proper personnel. 
• Complete weekly inventory to ensure all guest\'s products, amenities, and supplies are at par level. 
• Assist with interviews, hire, and train new team members as well as appraise performance, reward, coach, and counsel team members 
• Make recommendations to help improve housekeeping services within the organization
• Responsible for issuing work equipment and supplies to the housekeeping staff/workers.

Requirements and skills

• Proven work experience as an Administrative Officer, Administrator or similar role
• Solid knowledge of office procedures
• Experience with office management software like MS Office (MS Excel and MS Word, specifically)
• Strong organization skills with a problem-solving attitude
• Excellent written and verbal communication skills
• Attention to detail
• Must have excellent interpersonal skills to be able to get along well with co-workers and customers/clients
• Must be willing and able to work as part of a team or even lead a team when called upon to do so
• Must have good coordination and organizational abilities
• Must be someone that is trustworthy/honest.
• Must be proactive in carrying out assigned duties
• Must have good time management abilities
• Must be good at decision making
• Must have a good knowledge of customer service principles
• Must have relevant experience in housekeeping (preferably in a supervisory role).