Administrative Front Desk Officer at Millie's British International School(MBIS)

Job Summary

• We seek a highly skilled, effective, and proficient Administrative Front Desk Officer with an effervescent personality someone who is naturally happy, involved, and articulateto join our dynamic nursery and primary school.
• As our administrative staff, you will be the first point of call for visitors to the school, parents, staff and children.
• As the ‘face’ of the school, you will be welcoming, personable, and helpful; being able to represent us in a professional and friendly manner.
• In addition, it is essential that you are organised, be able to multi-task, work flexibly and have a ‘can do’ approach to work, as no two days are the same.
• If you are passionate about education, have a strong administrative background, and are ready to take on a multifaceted role, we would love to hear from you!

Key Responsibilities

• Serve as the first point of contact for parents, staff, and visitors, ensuring a warm and professional welcome.
• Manage front desk operations efficiently in a fast-paced school environment
• Handle phone calls, emails, and correspondence with utmost professionalism and accuracy
• Respond to promptly to phone and walk-in school enquiries, ensuring timely and helpful assistance
• Maintain organised and detailed records, ensuring smooth administrative processes
• Take initiative in problem-solving and supporting the school’s operational needs
• Coordinate appointments, meetings, and school events effectively

Administrative:

• Printing of all learning resources, workbooks, assessments, timetables and calendars
• Assisting with the production of school publications; collating, printing of timetables, examination scripts and collation of marks
• Assisting with basic accounting functions, such as cross-checking produced school bills, circulating, processing and reconciling all fee payments
• Ensuring that all after school enrichment programmes are running smoothly and in line with safeguarding procedures
• Diary management of all school meetings and events
• Processing medication and incident report forms in collaboration with the welfare officer
• Participating in school meetings, parent information day and parent-teacher conferences
• Actively involved in public relations and marketing activities; including social media postings on our social media platforms.

Qualifications, Skills, Competencies and Expectations

• Have a Bachelor’s Degree from a recognised institution preferably with a major in English, Educational Management or a related field
• Must possess a minimum of three (3) years cognate experience in a similar role in a school or a reputable organisation
• Must live within commuting distance of Jericho, Ibadan
• Outstanding verbal and written communication skills
• Must be computer literate and be proficient in the use of Microsoft Office applications, including MS Word, MS Excel, MS PowerPoint and other administrative tools
• Must have exceptional attention to detail, organisation, and ability to multitask
• A proactive problem-solver who is resourceful, positive, and enthusiastic
• Must have strong interpersonal skills and a calm, professional approach, with the flexibility and adaptability to thrive in a fast-paced environment.
• Must have the ability to work independently and as part of a team in a demanding and high-expectation environment
• Must be a naturally effervescent personality that reflects a happy, involved, and articulate nature
• Ability to cope with periods of pressure and meet deadlines
• A high level of professionalism and a smart appearance.