Administrative Assistant at Basecode

• Role Summary

• We are seeking Administrative Interns to join our team for an initial period of six (6) months. The interns will serve as a liaison between our customers and the company, focusing on form submissions, response reviews, and customer engagement support. This role is designed for detail-oriented individuals eager to learn, contribute, and grow in a fast-paced work environment. Successful interns may be considered for retention after the program.

Key Responsibilities

• Assist in processing and submitting forms on behalf of customers and the company.
• Review large volumes of customer responses (10,000+ monthly) to identify relevant or high-interest prospects.
• Notify and escalate qualified leads or responses to the Marketing team for follow-up.
• Maintain accurate records of form submissions and customer interactions.
• Support day-to-day administrative tasks and documentation.
• Act as a liaison between the company and customers, ensuring timely and professional communication.
• Participate in internal training programs to gain IT and administrative skills.
• Provide basic operational support to managers and other team members as required.

Qualifications & Requirements

• Current undergraduate, recent graduate, or entry-level candidate with interest in administration or customer relations.
• Strong attention to detail and ability to handle large volumes of data and responses.
• Good written and verbal communication skills.
• Basic proficiency with MS Office (Excel, Word) or Google Workspace.
• Willingness to learn and adapt to new IT tools and processes (training will be provided).
• Ability to work onsite daily and commit to the full 6-month program.
• A proactive, reliable, and positive attitude.