Admin/Front Desk Officer at Pruvia Integrated Limited

Job Description:

We are hiring a smart, well-spoken, and organized Front Desk Receptionist to manage client interactions, handle calls, and support our daily operations. You’ll be the face and voice of our company welcoming clients and ensuring smooth communication daily.

Key Responsibilities:

• Welcome patients and visitors warmly and professionally.
• Manage front desk operations including check-ins, bookings, and inquiries.
• Handle incoming and outgoing calls, emails, and WhatsApp messages.
• Schedule appointments using clinic records or scheduling software.
• Maintain patient records and ensure confidentiality.
• Assist with billing, invoice printing, and payment confirmation.
• Keep the reception area tidy, presentable, and stocked with basic supplies.
• Coordinate with medical staff and admin team to ensure smooth operations.
• Support marketing efforts by informing patients about ongoing offers or services.
• Take note of daily appointments, follow-ups, and escalations for management.

Requirements:

• OND/HND/BSc in Business administration, Secretarial Studies or any related field.
• 1-2 years’ experience in front desk, customer service, or admin roles.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Word, Excel, and WhatsApp for business.
• Calm, courteous, and patient with people.
• Good dress sense and professional appearance.
• Familiarity with clinic or hospital settings is an added advantage.
• Must live within Asaba or willing to relocate 
• Must be a female for gender purpose