Admin Assistant at Ascentech Services Limited

Job Summary

• Our client is seeking to hire an admin assistant who will handle the day-to-day Administrative activities.

Responsibilities

• Track daily, weekly and monthly field operational data
• Assist the operations manager in co-ordinating, tracking and assessing relevant metrics for the field agents.
• Responsible for effectively identifying, investigating, and resolving agent complaints
• Responsible for coordinating office assistants to ensure that field and customer data is updated daily or as at when due
• Responsible for organizational development- identify training needs and coordinate activities for all levels of employees.
• Monitor and report on relevant metrics.
• Provide guidance on items needed in the field.
• Conduct record keeping.
• Responsible for effectively identifying, investigating, and resolving customer complaints.

Requirements

• Bachelor's Degree
• 0-1 year experience
• High ethics, integrity and judgment.
• Strong communication skills,
• Research, analyze information/data and make recommendations.
• Proficiency and Knowledge in Google Workspace and tech savvy.