Account Manager at Finchglow Travels

Job Smmary

• As an Account Manager, you are responsible for customer acquisition, customer retention, service, product expansion, account implementation and customer support.

Typical Responsibilities

• Manage accounts and meet or exceed targets relating to revenue growth and profit margin
• Participate in sales presentation to describe account management process and assist in bid process for preferred vendor when requested
• Build and maintain strong relationships with both internal & external customers at all levels within an organization
• Share information with fellow Account Managers and Team Leaders to ensure a united, consistent and professional approach to client account management
• Ensure all client account information is up to date so that a thorough knowledge and understanding of the account can be made by simply reading the client file.

Qualification & Experience

• First degree in a Marketing / Business Administration related field
• 5+ years experience with a minimum of 2 years demonstrated involvement working in supervisory role.

Skills & Knowledge:

• Result Oriented & Target Driven
• Excellent verbal & written communication skills
• Excellent time and project management skills
• Ability to collect, track and analyze data with a purpose of identifying industry trends, product knowledge and other ideal leads.