Account Manager at Alan & Grant

Industry: Media

Job Summary

• The job holder will create long-term, trusting relationships with our customers. His/her role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities

Duties & Responsibilities
Strategic:

• Collaborate with executive management to develop and execute sales and business growth strategies
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Clearly communicate the progress of monthly /quarterly initiatives to internal stakeholders as it relates with the accomplishment of business objectives

Operational:

• Be in-charge of a portfolio of client accounts and monitor the ongoing activities related to them
• Design and manage sales and marketing campaigns from end to end
• Managing, reviewing progress and delivering the client’s projects.
• Conducting meetings with the clients as well as informing them about the current work status of their projects.
• Establishing relationships with new clients and maintaining and nurturing business relationships with existing clients.
• Act as the first point of contact for client questions and requests
• Talk to other departments in the organisation in order to facilitate client requests
• Give presentations about their organisation’s products or services
• Manage a budget and achieve targets
• Manage a team of communication associates, train them if necessary
• Generate accurate reports on the status of existing accounts and new business

Requirements

• Bachelor's Degree in Marketing, Business Administration, Sales, or relevant field
• Relevant certification in business administration is desirable
• Minimum of 3-5 Years relevant experience Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Execution-focused: clear commitment to setting and achieving stretching goals and growth targets with a permanent focus on the creation of value
• Sound decision-making skills based on accurate and timely analyses
• Strong client relationship management background or consulting background
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level.