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  • Posted: Jul 28, 2020
    Deadline: Not specified
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  • Alan & Grant, is a Human Resources and Business Advisory firm. By combining creative and strategic minds, we co-create relevant and impactful solutions to our clients. ...additionally, we are developing capabilities to create and manage a portfolio of HR & Enterprise Products aimed at enhancing employee performance, business agility and overall pr...
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    Social Media Manager

    Industry: Media

    Job Summary

    • The job holder will handle the execution and growth of the digital presence of at least three of our client brands at every point.
    • His / her role is to create, present, execute and manage the social media pages, content, community, for each client assigned to him/her.
    • He will also help to increase brand awareness, improve marketing efforts and create an interactive relationship between customers and the organization.

    Duties & Responsibilities

    • Analyse the long-term needs of the company's social media strategy and offer quarterly reports to the executive teams that outline any necessary changes to the digital marketing plan
    • Work with copywriters and designers to ensure content is informative, appealing and delivered promptly
    • Create, curate, and manage all published content (images, video, written and audio/podcast)
    • Develop and manage competitions and campaigns that promote the organisation and brand
    • Become an advocate for the company in social media spaces, engaging in dialogues and answering questions where appropriate
    • Work closely with the marketing team to develop social media campaigns that help to achieve corporate marketing goals
    • Formulating high-quality novel written and visual content for each social media campaign
    • Communicate with industry professionals and influencers via social media to create a strong network
    • Identify threats and opportunities in user-generated content surrounding the company. Report notable threats to appropriate management
    • Analysing data to determine whether social media campaigns have achieved their objectives
    • Monitor SEO and web traffic metrics when needed
    • Educate other staff on the use of social media and promote its use within your company (in-house roles)
    • Monitor and report on performance on social media platforms using tools such as Google Analytics
    • Stay up to date with current technologies and trends in social media, design tools and applications
    • Regularly liaise with clients via telephone, email, conference calls or face-to-face (agency roles)

    Requirements

    • Minimum of B.Sc. degree in Marketing, Digital, Media, use of social media or relevant field
    • Minimum of 2 years of experience as a social media manager or similar role
    • Ability to use social media strategist for brand awareness and impressions
    • Possesses great ability to identify potential negative or crisis situation and apply conflict resolution principles to mitigate issues
    • Excellent knowledge of Facebook, Twitter, LinkedIn, Instagram and other social media best practices
    • Maintains excellent writing and language skills
    • Creative and organisational skills, with the capacity to prioritise and work across multiple projects
    • Ability to develop the right voice for each social media platform
    • Ability to make evident good technical understanding and can pick up new tools quickly

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    Business Transformation Strategist

    Industry: Media

    Job Summary

    • The job holder with a blend of business process management, strategy and operational experience, the holder of this position will guide the business through transformational change that includes developing actionable plans and structuring operations.
    • She / he will also contribute to business growth by managing customer experience and executing business development initiatives.

    Responsibilities & Duties
    Strategic

    • Communicate strategies and objectives with relevant departments and colleagues.
    • Review new and existing processes, resources and systems, making and overseeing any changes to the company infrastructure where necessary.
    • Work with senior management to enhance vision for operational transformation among executives, system users, and other stakeholders
    • Collaborate with executive management to strategize and lead program planning, mobilize and manage teams, and gain buy-in for proposed initiatives

    Operational:

    • Advance operational efficiency through guidance and application of leading industry processes, techniques, and tools
    • Build relationships with key employees among customers and create plans to address clients’ business needs
    • Oversee account managers in the scheduling of regular meetings with customers to ensure they are satisfied
    • Up-sell or cross-sell services and products to drive company growth
    • Oversee the implementation of various communication plans within the business and with clients
    • Study competition to find new ways to retain customers
    • Set sales and revenue targets and work diligently to meet them
    • Collaborate with internal teams (e.g sales, engineers, senior management) to address customers’ needs
    • Apply project management experience that addresses customer life cycle management and implement customer-experience driven organization design

    Requirements

    • Minimum of BSc / BA in any relevant background
    • Relevant certification in business administration is desirable
    • Minimum of 5-7 Years relevant experience in a consulting firm
    • Ability to lead by example and demonstrate a strong sense of integrity, ethics, dependability and innovation
    • Exceptional interpersonal skills to influence and spur change, facilitate and enhance performance within a cross - functional environment
    • Strong leadership, diplomatic and motivational skills including the ability to lead up, across and down multiple business and technology organization
    • Demonstrable experience of leading and delivering large business projects and programmes across major organisations delivering enterprise-wide change
    • Strong client relationship management background or consulting background
    • Sound working knowledge of general business processes and organisational framework, such as goals, strategy, culture and structure.
    • Execution-focused: clear commitment to setting and achieving stretching goals and growth targets with a permanent focus on the creation of value

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    Account Manager

    Industry: Media

    Job Summary

    • The job holder will create long-term, trusting relationships with our customers. His/her role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities

    Duties & Responsibilities
    Strategic:

    • Collaborate with executive management to develop and execute sales and business growth strategies
    • Negotiate contracts and close agreements to maximize profits
    • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
    • Clearly communicate the progress of monthly /quarterly initiatives to internal stakeholders as it relates with the accomplishment of business objectives

    Operational:

    • Be in-charge of a portfolio of client accounts and monitor the ongoing activities related to them
    • Design and manage sales and marketing campaigns from end to end
    • Managing, reviewing progress and delivering the client’s projects.
    • Conducting meetings with the clients as well as informing them about the current work status of their projects.
    • Establishing relationships with new clients and maintaining and nurturing business relationships with existing clients.
    • Act as the first point of contact for client questions and requests
    • Talk to other departments in the organisation in order to facilitate client requests
    • Give presentations about their organisation’s products or services
    • Manage a budget and achieve targets
    • Manage a team of communication associates, train them if necessary
    • Generate accurate reports on the status of existing accounts and new business

    Requirements

    • Bachelor's Degree in Marketing, Business Administration, Sales, or relevant field
    • Relevant certification in business administration is desirable
    • Minimum of 3-5 Years relevant experience Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
    • Execution-focused: clear commitment to setting and achieving stretching goals and growth targets with a permanent focus on the creation of value
    • Sound decision-making skills based on accurate and timely analyses
    • Strong client relationship management background or consulting background
    • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level.

    Method of Application

    Use the link(s) below to apply on company website.

     

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