Account Management Specialist at Sabre Travel Network Limited

Responsibilities

• Providing customer service and support to existing clients
• Managing and growing existing customers' accounts
• Timely resolution of issues, and escalation to the helpdesk where necessary
• Following up with underperforming clients to ensure optimal performance
• Ensuring customer satisfaction
• Acting as a liaison between clients and other internal units
• Analyzing data and identifying opportunities for growth and improvement.

Qualifications

• Bachelor's Degree in any related field
• 3 years of experience in client management
• Experience in the travel industry would be a plus
• Experience in the use of any GDS is an added advantage
• Analytical skills and the ability to interpret data
• Excellent communication.