Information Education Communication Manager at Medecins Du Monde

Line Manager:

Medical Coordinator

Length of contract: 6 months

Possibility for extension: yes

JOB TASKS

Under the supervision of the Medical Coordinator, the Information Education Communication Manager will be responsible for the following activities:

• Defining and updating the HP/IEC strategy and related activities through annual project and budget plan (objectives, target population, campaigns, messages, activities, specific actions, etc.).
• Assessing knowledge of the target group on a health risk  and analyzing the context (local culture, traditions, habits, health perception) to adapt health activities and support the social mapping (villages, populations, actors), Identifying indicators in order to monitor HP activities results and achievement and using the concrete tools to measure and follow up those activities
• Assessing, developing and adapting IEC/HP materials according to the needs of the project. Ensuring content and format have been pre-tested with target groups in order to ensure the adequacy, relevance, full understanding of the messages. Leading focus-group discussions with target groups in order to ensure the adequacy, relevance, broadcasting and full awareness of the messages, ensuring they are worded in a pedagogic manner
• Liaising with other relevant actors (national and International NGO’s , authorities) also involved in prevention activities, analyzing interventions and building cooperative relationships and advocacy, in order to enhance the influence of the campaigns and messages and to improve awareness among the targeted population;
• Ensuring regular collaboration and coordination with the MDM medical team, to guarantee that the HP is part of medical activities and contribute to the medical objectives of the project
• Knowing protocol(s) for Gender Based Violence (GBV) and ensuring its application. Ensuring that the GBV component is part of the sanitization. Link with the GBV team for training and support the HE to sensitize, identify and refer the victims of GBV the medical team for treatment according to protocol(s) and apply same knowledge for the special cases of MHPSS including providence of PFA
• Supervising the IEC/HP team and their activities, in and outside health facilities, reporting difficulties and progress as well as adapting format and content when necessary. Planning and supervising the HR associated processes (recruitment, training, evaluation, development and internal communication) of the IEC / HP staff of the project. This will be done in close coordination with the HR department, the administration manager and project coordinator and according to MDM vision, values and procedures. Ensuring that HP/IEC participates in counseling services when needed.
• Participating in the monthly reports according to guidelines (SitReps, statistical reports, etc.)

PROFIL REQUIRED:

General Program:

• Together with the MedCo and/or Deputy Medco develop plan of action for implementation.
• Support the local partners in planning and organization of health education activities.
• Oversee the implementation of the health education component of the program in the field
• Actively participate in  field assessments and baseline surveys
• Participate to analysis and writing detailed assessment and survey reports
• Develop and implement a monitoring system to monitor the progress and outcome of the activities.
• Conduct pre and post KAP surveys in the intervention area.
• Advice MDM the Medical Coordinator and the General Coordinator on needs identified and propose new program strategies and areas.
• Be proactive involved in decision making (policy, planning, strategy, finance, human recourse, operations)
• Actively participate in program planning and proposal writing
• Participate in program evaluations and contribute to analyses and reports
• Regularly participate in meetings (Internal and External)
• Assist General Coordinator if required

Health Education:

• Review existing health education material, especially for mother and child health related subjects
• Adapt material to program needs
• Develop health education curriculum, using different methodologies (theater, storytelling, flipcharts, music).
• Train CMS on effective HE methods (TOT).
• Assist in implementing health education activities in health campaigns, health centers and outreach.
• Monitor the health education sessions

Reporting:

• Develop and improve the monthly data collection tool on health education data
• Collect and analyze monthly health education   data
• Write detailed monthly heath education
• Write compiled mid-term and end of year health education activity reports.
• SitRep … etc

Admin:

• Assist in budget construction
• Follow-up of health education  together with the administrator

Liaison with others:

• Be focal point in the field and maintain the link between local partners, health staff
• Represent MDM towards local authorities.
• Assist the Medical Coordinator in presenting the MDM program and maintain relation with all related government bodies.
• Liaise with other INGOs and participate in meetings (Health Cluster, Safe Motherhood, working groups etc.)
• Lease with similar projects and look for cooperation and exchange of information
• Be aware of political situation and security context and inform General Coordinator about security issues.
• Relationships / Authority
• Directly responsible to Medical Coordinator
• Directly responsible to support the staff and leadership of CMS
• Responsible for the close coordination with General Coordinator, Medical coordinator, HPCo and field based staff

OTHERS:
Other Fixed Requirements

Education

• Bachelor Degree with 5 years relevant technical experience or a Master Degree and 3 years relevant technical experience
• Essential, university degree in social sciences, social communication, health promotion or related studies

Experience

• Proven superior program/technical management and planning, reporting and evaluation skills
• Experience in medical preventive and curative programs and health promotion with large community component.
• Extensive experience in training, TOT, participatory techniques, health education programs, community-based medical interventions, design of training modules and IEC material.  
• Essential, working experience of in related jobs (health promotion, project coordination, social research), preferably with MDM or similar INGO
• Experience in qualitative research is a plus
• Working in conflict and post conflict sittings
• Experience in networking and representation with government, donors, the media and civil society

Languages

Mission language English; local working language would be an asset (Hawsa and / or Margi and / or Arabic.

Professional skills and others requirements

• Strong organizational skills
• Proven leadership
• Proven management responsibility for staff at field level program implementation
• Supervision and training skills for national NGO staff
• Excellent communication skills,
• Planning, negotiation and leadership skills, with consultative management style.
• Ability to teach
• Ability to collect and analyze data which are transparent and exact
• Report writing (internal MDM, to partners and other stakeholders as well as donors) 
• Computer use (MS Office programs, email and internet)
• Clear understanding of the integrated health education and promotion approach of the program
• Sensitive to cultural differences and gender issues.
• Very flexible, dynamic, patient and team spirit.
• Ability to move to the field and participate in community and health facility activities

PROFILE REQUIRED:

• Bachelor Degree with 5 years relevant technical experience or a Master Degree and 3 years relevant technical experience
• Bachelor Degree with 5 years relevant technical experience or a Master Degree and 3 years relevant technical experience
• Essential, university degree in social sciences, social communication, health promotion or related studies 3-5 years
• professional experience in social services sector
• experience working with international non- government organizations in sectors focusing on gender, women's empowerment, and/or violence prevention
• Demonstrated experience of working with communities
• Demonstrated experience in capacity building
• Strong understanding of gender, human rights, and issues surrounding violence against women arid girls
• Demonstrated experience in facilitating trainings and workshops tailored for individuals from a variety of professional and educational backgrounds
• Excellent interpersonnel and communication skills
• Computer literate in Microsoft Word, Excel, and email
• Languages: Hausa and English, other local languages an advantage

Team player