Branch Manager at Rossetti Tiles Limited

Job Objectives

• Oversee and manage the operations of the Branch
• Execute and supervise the Sales team towards delivering on the assigned sales target, while maximizing profitability
• Expand customer base - sign on of new customers and increase business from existing customers
• Sell entire range of company products to walk in customers as well as through marketing

Detailed Responsibilities

• Lead and supervise the entire team in the Branch towards achieving all company objectives for the Branch
• Identify and visit prospective customers to pitch company products (tiles and other building finishing products) and generate sales revenue (through cold and warm calling)
• Follow up on sales leads from existing or new customers and generate revenue to meet assigned targets
• Build a sales pipeline to ensure a constant stream of sales
• Achieve set monthly sales and revenue targets for the branch.
• Create & maintain database of all customer categories - architects, contractors, engineers’ contacts who could benefit from the company’s business.
• Regular marketing visit to building construction sites to liaise with architects, contractors and building engineers.
• Respond and follow up on customer enquiries that originate through phone calls, social media, etc and resolve any customer issues
• Promptly process all received customer orders following confirmation of order through payment
• Monitor and thoroughly check all customer orders to ensure accuracy
• Deliver technical presentations on company products; demonstrating how the products will meet client needs
• Provide pre-sales technical assistance and product education where and when necessary
• Generate proposals or tenders according to client’s specifications when required.
• Generate accurate cost calculations to provide customers with quotations.
• Negotiate terms of an agreement with a view to closing sales.
• Create invoices, receipts and delivery notes accurately for every transaction
• Update and record sales transactions using Microsoft Office and Palladium®
• Deliver post-sales services to ensure client satisfaction
• Prepare and submit periodic sales, calls and marketing reports
• Track competition product pricing & strategies towards achieving improvements in competitiveness.
• Attend and represent the company at trade shows, conferences and other marketing events;
• Liaise with other members of the office team across stations to meet company objectives
• Prepare Weekly and Monthly Reports and send as required

Required Skills and Experience

• An HND or University Degree in any Science or Social Science course
• 4-8 years' experience selling in the Building or Construction industry
• Leadership and Supervisory skills
• Smart, intelligent, mature and hardworking
• Ability to think through instructions and improve on same for best possible outcome
• Ability to express self and speak confidently, including command of English. Ability to speak other Nigerian languages would be an added advantage
• Requirement for candidate to currently be based in the Lekki/ Ajah environs.