Learning and Development Officer at WFO International

Job Summary

• We are looking for a focused, efficient, result-oriented individual with strong leadership personality and communication skills.
• The candidate must have the ability to multitask and simultaneously work on multiple engagements. He/She will be expected to work with minimal supervision.

Overall Functions

• The learning and development officer will be responsible for developing, implementing, coordinating and evaluating the Firm’s learning and development programs (internal and external) to support talent management and performance strategies for the Firm’s workforce and clients.
• The learning and development officer will also be responsible for developing and coordinating all training and recruitment services for external clients alongside other learning and development activities.

Responsibilities

• Support the Partners and Divisional Head in sourcing researched information and materials for Technical Presentations and Firm literature.
• Develop budgets and ensure cost control of all learning and development offerings (internal & external).
• Identify,Develop, Implement, Coordinate and Evaluate the firm's internal learning and development programs.
• Oversee and process all ITF administration and applications for refunds.
• Develop, Establish and Maintain relationships with external facilitators, vendors, recruitment candidates, outsourced employees and clients.
• Review proposals to clients for Learning & Development services and other People Services offerings.
• Supervise team members on marketing and business development activities for Tax & People Services offerings. Will be involved in finalizing and closing deals with potential clients (corporate and individual(s).
• Lead assigned People Services engagements based on the work allocation from the Partner, Divisional Head or Engagement Manager.
• Monitor People Services activities and provide scheduled reports to the Divisional Head on all assigned service engagements and tasks, performance and metrics achievements of staff.
• Coordinate the firm's envisioned Workforce Readiness Conferences and Career Fairs, including the budget management, logistics, scheduling and relationship management with participating schools and partners (clients and sponsor organisations).
• Regularly develop articles and posts for both internal and external publication on People Services offerings.
• Any other tasks which may be delegated from time to time.

Requirements

• Must possess a first degree in Human Resource Management, Industrial Relations or related and relevant course.
• Minimum of 5-years post-NYSC work experience in Human Resource, Training & Development or Research role.
• Strong academic research ability for research and content development content to support the firm in developing business, economic and market research reports.
• Must be able to imbibe, foster learning culture in the Firm.
• Excellent communication skills and presentation skills.
• Strong ability to manage, coordinate, supervise the learning and development team and also manage relationships with external facilitators and clients