Product Sales Engineer (Valve and Control) at Hamilton Lloyd and Associates

Job Summary

• The Product Sales Engineer will be responsible for selling into new prospects as well as connecting back to existing customers to ensure high renewal and customer satisfaction levels.
• Measures of success include new customer acquisition rates, renewal rates, up-selling, cross-selling, customer satisfaction and contribution to overall sales team and business success.

Job Responsibilities

• Identifies current and future customer service requirements by establishing personal rapport with potential and actual customers and other persons in a position to understand service requirements.
• Provides product, service, or equipment technical and engineering information by answering questions and requests.
• Establishes new accounts and services accounts by identifying potential customers; planning and organizing sales call schedule.
• Prepares cost estimates by studying blueprints, plans, and related customer documents; consulting with engineers, architects, and other professional and technical personnel.
• Determines improvements by analyzing cost-benefit ratios of equipment, supplies, or service applications in customer environment; engineering or proposing changes in equipment, processes, or use of materials or services.
• Gains customer acceptance by explaining or demonstrating cost reductions and operations improvements.
• Submits orders by conferring with technical support staff; costing engineering changes.
• Develops customer's staff by providing technical information and training.
• Complies with federal, state, and local legal requirements by studying existing and new legislation; anticipating future legislation; advising customer on product, service, or equipment adherence to requirements; advising customer on needed actions.
• Prepares sales engineering reports by collecting, analyzing, and summarizing sales information and engineering and application trends.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Contributes to sales engineering effectiveness by identifying short-term and long-range issues that must be addressed; providing information and commentary pertinent to deliberations; recommending options and courses of action; implementing directives.
• Contributes to team effort by accomplishing related results as needed.

Man Specification

• Qualification: A degree in relevant course or in any numeracy based course.
• Experience: Minimum of 1 - 2 years’ industry experience

Additional Requirement:

• Ability to forge strong, long-lasting relationships with senior executives
• Ability to creatively explain and present complex concepts in an easy to understand manner
• Solid technical background with understanding and/or hands-on experience in software development and web technologies
• Excellent written and verbal communication skills
• Excellent presentation and creativity skills
• Willingness to travel.