Hotel Bar Manager at Teclab Management Services Limited

Job Summary

• Plan, direct and oversee all bar operations including managing staff, ensuring product and service standards are met and implementing and maintaining procedures for maximum operating efficiency.

Main Job Tasks and Responsibilities

• Set objectives and targets for beverage unit/bar
• Determine staff needs and recruit staff
• Performance manage staff
• Assess development needs and train and coach staff
• Delegate duties and tasks to staff to meet objectives and maximize resources
• Set and monitor quality and service standards for staff
• Direct and manage staff members to meet standards and objectives
• Ensure staff operate within company policies
• Organize and adjust staff rotas and schedules in accordance with available resources and labor regulations
• Oversee the preparation and presentation of beverages to meet set standards
• Resolve customer complaints promptly
• Monitor cleanliness and hygiene of bar area
• Promote and practice compliance with fire, health, safety and hygiene standards and regulations
• Oversee accurate cash-up procedures and ensure necessary paperwork is complete
• Ensure adherence to cash management procedures
• Ensure adherence to stock control procedures
• Monitor and order supplies
• Liaise with suppliers and sales representatives
• Confirm that procurement of supplies is on the best possible terms
• Make certain all deliveries are checked in correctly and documentation is correct
• Check stock is correctly rotated and stored to reduce wastage
• Oversee the bar display to maximize functionality and attractiveness
• Set, monitor and control budget for the beverage unit/bar
• Plan and implement cost control measures
• Plan and implement systems to maximize sales and revenue
• Organize promotional activities
• Implement improvements for products and service
• Maintain regular communication with staff and management through meetings and discussions
• Stay current with relevant legislation regarding service of alcohol, sale of tobacco and licensing

Requirements / Qualification

• A HND or Bachelor's Degree in Sciences / Arts or any related field.

Skills and Experience:

• Experience in the management of a bar or beverage service operation
• Complete working knowledge of alcoholic and non-alcoholic beverages
• Knowledge of business management principles and practices
• Knowledge of basic accounting procedures
• Knowledge of cost control procedures
• Knowledge of administrative procedures

Key Competencies:

• Judgment
• Decision-making
• Problem-solving
• Organizing and planning
• Resource allocation and management
• Delegation
• Communication
• Attention to detail
• Coaching
• Stress tolerance
• Team member

Experience:

• Minimum of 6 Years in the Hospitality Industry and in the capacity of the role advertised.

Salary

• Very attractive and commensurate with experience.