Distribution Officer at SECOURS ISLAMIQUE FRANCE (SIF)

Location

Ngala, Borno State, Nigeria

Expected starting date

ASAP

Overview
Under the direct supervision of the Distribution Supervisor, the SIF Distribution Officer will participate in all activities related to distribution projects in Ngala. More specifically, s/he will be in charge of data collection, beneficiary registration, and distribution of voucher cards. S/he will also be required to work closely and cooperatively with other SIF units, including Finance and Logistics, to ensure that the projects are successfully implemented while maintaining full compliance with established policies and procedures.

Responsibilities:

Programmes

• Organize the daily / weekly / monthly work plan of distribution activities, in coordination with the Distribution Supervisor and Base Manager;
• Attend all distribution activities;
• Ensure the identification, selection, and registration of beneficiaries, according to agreed vulnerability criteria;
• Prepare and regularly verify beneficiary lists;
• Creation and regular update of a beneficiary database;
• Issue distribution cards/ vouchers to beneficiaries;Ensure that all complaints, conflicts, or issues related to the distribution, process are properly addressed, in collaboration with the volunteers, the community leaders, and the Distribution Supervisor;
• Ensure beneficiaries are always respected and cared for during distribution activities;
• Prioritize vulnerable cases during all distribution activities, and provide them with needful  support;
• Orient any new external visitor (local authorities, donor, etc) in the area of intervention towards Distribution Supervisor;
• Archive all the soft and hard documents relevant to the distribution process.

Logistics/ Security

• Ensure a proper stock management system with the storekeeper, and in collaboration with Distribution Supervisor and Base Logistics;
• Regularly assess potential new locations for distributions, respecting SIF protocols;
• Ensure a daily security check in collaboration with the distribution volunteers, and report all relevant information to the Distribution Officer.
• Administration (finance and human resources)
• Supervise and build the capacity of the distribution volunteers on a daily basis, with the elaboration of weekly work plan, and the provision of regular training/ guidance/ feedback;
• Work closely with Admin Department, in collaboration with Distribution Supervisor, on timely validations for procurement, advances, and other payments regarding all activities

Monitoring & reporting

• Continuously monitor ongoing distribution activities, and report on unmet needs and gaps to Distribution Supervisor;
• Set up a community-based monitoring and evaluation mechanism, in collaboration with the distribution volunteers and the community leaders;
• Conduct post-distribution monitoring in collaboration with the distribution volunteers, including door-to-door interviews and/ or focus group discussions with families benefiting from distributions;
• Report back verbally and in written as often as needed (daily/ weekly) to Distribution Supervisor on the progress of distribution activities;
• Provide field inputs to Distribution Supervisor for daily distribution reconciliation reports, for monthly quantitative and narrative reports (external and internal if needed), and for regular evaluation reports on the distribution process (achievements, challenges, lessons learnt, recommendations, etc).

Other
Fulfill any other duties requested and/or needed by the Distribution Supervisor or Base Manager.

Academic Qualifications and Professional Experience:

• University degree, preferably related to social work;
• Minimum 2 years of relevant INGO experience;
• Experience in emergency contexts is a plus.

Required Skills:

• Passionate about the humanitarian context and serving the poorest of the poor
• Commitment to the values, vision, and mission of SIF
• Self-motivation and strong team spirit, with good leadership skills
• Ability to speak Hausa, Kanuri – ability to speak, read and write well in English
• Good communication and representation skills (ability to liaise with community leaders, local authorities, INGOs, and other agencies)
• Excellent interpersonal and conflict-resolution skills
• Well-developed organizational and planning skills
• Ability to produce quality work and make decisions under pressure, and to adhere to tight deadlines
• Good computer skills (PowerPoint, Word, Excel)
• Flexibility in terms of working hours and working locations.