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  • Posted: Jun 22, 2017
    Deadline: Jul 6, 2017
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    Management Alternatives Ltd is a broad based professional management consultancy firm. We provide our clients with unique solutions through strategy consulting, business advisory, human resources management, training and project management. We provide services to the public sector, businesses and non-profit organizations
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    Front Desk Officer

    Reference Code: MAL/MTN ENTERPRISE SME-ENSDC/FDO006
    Location: Enugu
    Department: Administration
    Reports to: Admin Manager

    Summary

    • Under the supervision of the Admin Manager, the Front desk officer serves as the face of the company and will be responsible for handling front office reception and administrative duties, including greeting guests, taking and making business calls, handling company inquiries, sorting and distributing mail, also schedule meetings and make travel arrangement for executives.

    Essential Duties and Responsibilities

    • Keep front desk tidy and presentable with all necessary material (pens, forms, etc.)
    • Attend to clients and guests
    • Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.
    • Screen all incoming calls to answer or forward calls, providing information, taking messages, or scheduling appointments
    • Perform administrative support tasks such as managing staff meetings and writing minutes.
    • Manage multi-line switch boards
    • Handle daily mails and package delivery
    • Interface with the marketing or sales department on customers’ needs
    • Monitor office supplies and place orders when necessary
    • Organize and maintain files and records.
    • Act as a liaison between clients and executive staff.
    • Schedule appointments and maintain and update appointment calendars.
    • Take up other duties as assigned.

    Education Qualifications, Experience, Skills, and Competencies

    • Applicant must have a minimum of Bachelor's Degree or equivalent.
    • 1- 3 years relevant experience.
    • Familiar with office machines (e.g. printer, binder, etc.)
    • Proficient in English (oral and written)
    • Proficient in the use of Microsoft Office suite.
    • Must be able to handle travel logistics and scheduling of meetings
    • Excellent interpersonal skill
    • Familiar with switchboard
    • Strong communication and people skills
    • Good organizational, problem-solving and multi-tasking abilities
    • Customer service orientation
    • Candidates must be resident in Enugu

    Method of Application

    Applicant should submit a one page personal profile and CV as a single word document to: recruitment@mal.com.ng

    Note

    • The subject of the mail should be the job title-Job Code.
    • Only shortlisted candidates will be contacted.

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