HR & Administration Manager at CARE

Job Summary

• The HR and Administration Manager will help to develop and implement BEST people management practices and act as a change agent, assess and anticipate HR-related needs and seek to develop integrated HR solutions.
• S/he will be part of the Senior Leadership Team (SLT) that leads change management, strategic thinking and organizational effectiveness and human resources planning and development.
• S/he will provide strategic oversight for areas of: i) Administration and IT; ii) Procurement, iii) Logistics and Government liaison and iv) Human Resource (HR) management and development.
• He/she is expected to lead and manage all program support functions to perform well as ‘service providers’ to support all program operations.
• S/he will ensure that all strategic HR and support processes are provided in a manner that provides the highest quality of timely and cost effective services.
• The suitable candidate should strong leadership and people skills, be able to drive good team relationships among employees and create a driven work culture where all team members are passionate of the CARE’s vision.
• S/he will report to the Country Director and will work closely with, and be supported by the finance and program units and CARE headquarter levels, as well as with interested CARE International members.

Key Responsibilities

• Oversee all admin and HR related program support management to ensure timeliness and quality of support services,
• Supervise the assessment of training needs and organize adequate opportunities for all users to upgrade skills.
• Prepare and monitor the implementation of the Unit's budgets
• Control cost, reduce SPCs budget to lowest, cost efficient limits; thus decreasing financial risks in the country office.
• Maintain key admin/HR relationships: Lawyers, Insurance and Tax Agencies, Immigration services, Auditors, Labor law departments, etc…
• Support, implement and administer the effective and timely recruitment processes in the hiring, developing and retaining the best talents available to support the strategic human resource planning/needs of CARE Nigeria.
• Ensure quality staffing; review job descriptions in line with the CARE’s competency framework needs
• Design and manage CARE’s succession and retention plans for key talents and key job positions
• Administer the employee selection process efficiently and in a timely manner.
• Support hiring managers in staff recruitment policy and ensure that advertisement reflect job requirements
• Ensure Administrative policies are available to all staff, understood by staff and are applied in all locations in CARE Nigeria’s operational areas.
• Provide guidance and manage all HR interventions and programs (i.e. Recruitment, HR planning, Employee Relations and Performance Management, and other Change Management Interventions)
• Communicate, interpret and advise the strategic leadership team on policies and procedures in compliance with Nigeria labor law.
• Assist in the development of HR plans and budgets, and oversee its administration.
• Participate actively in the WARMU HR Network and ensure implementation of network decisions within CARE Nigeria.
• Strengthen program support teams, systems and operations to better support program implementation and compliance.
• Ensure unit staff correctly administer policies and utilize stated procedures in all administrative matters.
• Promote good practice that would ensure the timely and efficient provision administrative services are constantly maintained across all CARE Nigeria operational areas.
• Ensure strict adherence to CARE’s Administrative policies regarding usage of vehicles, premises, communication means and all other assets of CARE Nigeria.
• Monitor policies and procedures to ensure they are in line with the legal framework in CARE USA and CARE International.
• Support the Country Director and the country office leadership team in liaison requirements with federal and state government’s authorities and security/immigration and other government agencies.
• Constantly engage staff of CARE Nigeria on all new changes to policies and ensure full compliance on policies.
• Ensure that all the support services required for running CARE business i.e. communication, IT, transport, equipment, accommodation, work permits…etc. are provided on timely manner.
• Ensure CARE’s principles and core values are observe by all staff.
• Performs other related duties as required and assigned.

Qualifications

• A minimum qualification of a first degree in Human Resource, Administration, Management or Business equivalent.
• A Master’s Degree or professional qualification (CIPD, IHRM,SHRM) will be an added advantage. 

Required Skills and Experience:

• Minimum of 7 to 10 years’ experience providing strategic HR and administration leadership
• Experience resolving complex employee relations issues.
• Should be an experienced Human Resources professional with a generalist background in areas such as Talent Sourcing, Recruitment, Compensation, Talent Management, Employee Relations, Manpower planning, Training & Development etc…..
• Maintains in-depth knowledge of the legal requirements related to the day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.
• Demonstrable understanding of, and personal commitment to, humanitarian ethics and common personnel principles
• Organized, solution-oriented, emotionally mature and easy going personality.
• Should be proficient in the use of Microsoft Office applications. Experience with database management tools will be an advantage
• Should have detailed knowledge of legislation covering various aspects of HR services/functions e.g. Income Tax laws, Statutory deductions etc.
• Excellent grasp of Human Resource and Administrative policies, practices and procedures
• Experience and skills in organizational change processes
• Strong skills in Negotiation, Teamwork and team building
• In depth knowledge of the Nigeria Labor and tax Laws, Conflict Management and problem solving skills
• Experience managing a multicultural team, Interpersonal and Communication Skills
• Strong Time Management and Priorities Management Skills Analytical
• Experience in procurement and logistics procedures.