Front Desk Officer at Human Resource Associates (HRA)

Job Summary

• A prestigious financial institution with offices in Nigeria and Europe is looking to hire a front desk associate as the first point of contact for the Lagos office.
• In this position, the successful candidate will welcome visitors and direct them appropriately, maintain security and telecommunications, ensure a safe and clean reception area, schedule use of the meeting and conference rooms, and provide administrative support as needed.

Some Duties and Responsibilities

• Manage the front office; receive visitors and telephone calls and direct them to the appropriate offices.
• Oversee the distribution of incoming and outgoing correspondence.
• Manage petty cash for sundry office expenditure and ensure appropriate record keeping.
• Supervise general office maintenance and repairs.
• Provide logistics support for travel and hospitality including visa procurement, flight booking, accommodation, transportation and per diems.
• Maintain inventory to ensure availability of stationery, provisions and other office supplies.
• Provide support in organizing external and internal events such as meetings, office drinks, monthly employee birthday celebrations, end of year events and other activities.
• Liaise with the insurance brokers in respect of renewals, updates and settlement of insurance claims.
• Manage the use and maintenance of the pool car; maintain pool car schedule, ensure up-to- date vehicle documentation, coordinate routine maintenance and conduct monthly assessment for drivers.
• Conduct weekly project status meetings; prepare and disseminate project status update report.
• Develop and disseminate daily News Capsule.
• Build and maintain relationships with vendors; ensure prompt processing of vendor invoices.
• Supervise office assistants and cleaners in the performance of their respective duties.
• Maintain an effective filing system for all relevant administrative documents.
• Perform other duties as assigned by supervisor.

Minimum Qualifications and Experience

• Bachelor's Degree in Business Administration, Social Sciences or a related field from a reputable University.
• Minimum of 3 years relevant work experience.
• People management and interpersonal skills.
• Ability to manage confidential information.
• Strong organizational skills and attention to detail.
• Ability to multitask and work with minimal supervision.
• Strong communication, presentation and business writing skills.
• Analytical thinking and decision making ability.
• Intermediate knowledge of Microsoft Office Suite.