Gym & Fitness Instructor at Bolton White Hotels & Apartments

Department: Front Office
Reports to: Front Office Manager

Job Role Summary

• To deliver a varied, fun, safe, and beneficial fitness programme to all guests of varying ability according to Hospitality’s standards and procedures.

Key Responsibilities and Tasks

• Present a professional appearance and attitude at all times, and maintains an excellent standard of customer service.
• Provide a fitness programme which caters for all guests (children and adults), incorporating group classes and personal training sessions.
• Deliver a wide variety of group sessions specifically tailored to the industry environment.
• Effectively demonstrate techniques and methods of participation and offer alternatives during classes to accommodate varying levels of fitness.
• Promote the fitness programme and actively aim to increase participation.
• Ensure health and safety is to the highest standard and that guests are advised on the effective and safe use of all equipment.
• Take personal responsibility for the maintenance, repair and security of Hotel’s equipment and the satisfactory appearance of Neilson sites to ensure the meeting of guest expectations.
• Work independently to set up, pack up, and proactively provide assistance to all guests using the fitness equipment each day.
• To practically help with the set up of the centre at the start of the season and the pack down of the resort at the end of the season.
• Help organize and host social events, deliver briefings and generally interact with guests at all times.
• Be prepared to move between different location within the city according to operational needs of the business.
• Be flexible in your job role and willing to assist in all other duties, within reason, as requested by your manager
• Responsible cleaning and maintaining the pool.

Personal Specification Qualifications and Experience Rrequired

• Gym Instructor qualification First Aid certificate will be an added advantage.
• Educated to GCSE standard (Advance educational qualification in Physical Education will be an added)
• Experience of delivering a variety of exercise classes.
• Previous customer service experience.
• Knowledge, Skills and Abilities required Ability to deliver fun, varied, safe and beneficial fitness sessions.
• Knowledge of current fitness industry developments.
• Knowledge of emergency First Aid procedures and the ability to react calmly, quickly, and effectively in emergency situations.
• Knowledge to be able to plan and advise on guest fitness development and lifestyle programmes.
• Ability to effectively communicate with guests of all ages, management, and other staff.
• Able to work independently and on own initiative.
• Ability to work well within a team and maintain effective working relationships.
• Presentation Clean and tidy appearance.

Personal Qualities:

• Approachable
• Welcoming
• Friendly and enthusiastic
• Self-motivated
• Flexible
• Punctual