Retail & Shopper Senior Researcher (Associate Director) at Kantar

Purpose of the role:
This position is responsible for leading TNS RMS Nigeria’s Retail practice. It includes strategic consulting, business development, building relationships with key clients and ensuring flawless execution and delivery of quality research and insights. The candidate must be able to manage a small team of research executives, inspire confidence and motivate the team to deliver and collaborate with other functional teams. The Retail & Shopper Senior Researcher (Associate Director) is also expected to train and develop the team to build and enhance capabilities.

Role deliverables:

Deliverables:

• Further the growth and development of our Retail client portfolio
• Drive client satisfaction by providing insights and actionable recommendations during presentations and business reviews
• Undertake sales activities independently or in conjunction with senior staff and members of other cross functional Teams in terms of preparation and delivery of proposal and credentials
• Ensure the generation of required revenue from the assigned client portfolio and proper contract costing in order to meet the agreed budget and business targets
• Ensure the services provided to clients are timely and precise according to client business needs and specifications while meeting the company's quality standards

Functional / Technical / Communication:

• Maintain an accurate and up-to-date knowledge on Retail research techniques and applications
• Provide value-added analyses and respond to special requests
• Ensure standard operating procedures within area of responsibility are observed
• Ensure proper and diligent People Management
• Set objectives and monitor performance for the team
• Ensure recognition of effective work performance and utilize effective disciplinary actions when appropriate
• Responsible for clear and accurate reports, presentations and proposals towards the client

Experience

• At least a HND/B.SC or equivalent in Statistics, any of the sciences, 10 - 15 years of market research - related industry experience with a minimum of 7 years of experience within Retail Research – Conducting retail Audits/ Retail Census etc.
• Strong marketing (research) knowledge – at least 5 to 10 years’ experience
• Expert knowledge of statistics and multivariate analysis
• Expert knowledge of research techniques and methodologies
• Effective writing & presentation skills
• Proficiency in English and computer literate
• Strong persuasion skills
• Seriousness and authority within the company