Head of Retail - Banking Officer - Assistant Manager at Workforce Group

Job Objective:

•         The incumbent is responsible for driving the Retail Banking strategy of the bank towards acquiring and retaining customers.

Responsibilities:

•         Responsible for actively managing and growing a portfolio of retail accounts through client acquisition, cross-selling and referrals.
•         Collaborate with product partners and other stakeholders to ensure an effective and retail strategy is identified for the customer whilst minimizing all potential risks to the bank.
•         Strategically grow the retail business through product volume, new customer acquisition and increasing the number of products held per customer.
•         Develop and implement customer strategies in conjunction with product partners and relevant parties to identify the right product and service opportunities.
•         Effectively work with product partners and other business units to identify opportunities and execute solutions.