Head, Training Unit at Nigeria Inter-Bank Settlement System Plc - NIBSS

Job Description

• Design, develop and convert training materials (including NIBSS Products) to be deployed through the in-house Learning Management Portal
• Implement relevant learning interventions for organizations as implants
• Identification of new instructor-led courses for the next training calendar year
• Design a framework for the implementation of one (1) annual relevant conference/seminar or workshop
• Develop relationship with new clients for implants and e-learning courses
• Review existing training courses for strategic inputs
• Conduct research on new e-payment initiatives to serve as inputs into NIBSS training programs
• Classify clients into appropriate segments and ensure regular participation of the organizations at NIBSS training programs
• Design and implement alternative recognition & reward systems for motivating the external facilitators/Subject Matter Experts
• Stratify the learning interventions into appropriate knowledge areas and client segmentation
• Develop & update the compendium of NIBSS training faculty/subject matter experts profiles
• Identify and consolidate strategic alliances in bridging relevant knowledge areas within the Nigerian financial market (e.g. collaboration with foreign vendors)
• Resolve issues on the Learning Management Portal
• Contribute to the development and distribution of the e-Payment bulletin quarterly
• Liaise with the Customer Relationship Management team in identifying appropriate learning intervention for customers within their respective areas
• Provide adequate support in the development and successful implementation of open programs monthly