Front Desk and Community Officer - Hybrid Incubator at Emerging Platforms

Job Description

• In this role you will assist your team lead to deploy provide qualitative front desk, internal customer service support and business operations duties within the unit.

He or she will also be responsible for carrying out the following activities:

• Providing best practice front of office management systems that include visitor receipt & management, telephone systems management and client service management
• Responding to all inbound/walk-in calls/enquiries and forward on to relevant departments/employees/clients as and when applicable
• Providing support and supervision to the office assistant and pool driver in order to ensure they each carry out their duties promptly and ensure that they are working within the set facility and fleet management schedules
• Maintaining and regularly updating a database of all suppliers/vendors with full contact details and any other pertinent information
• Alongside the office assistant (VP) and procurement officer (EPG) maintain supplies of stationery and equipment
• Assisting team lead during the arranging of onsite meetings and conferences
• Creating and maintaining weekly inventory, fleet and facility management record sheets

Requirements
The ideal candidate will have the following relevant work experience and competencies:

• Proven experience managing an information or front desk system;
• Excellent communication skills (written and verbal);
• Excellent internal and external customer service;
• Great interpersonal and relationship building skills;
• Strong work ethics and personal initiative; and Excellent organizational and task management skills.