Customer Service Intern at ToLet.Com.Ng

Job Description

• Attending to Clients request daily.
• Receive inquiries from Customers and resolve clients complaints.
• Reporting Client activities and daily call centre information.
• Ensures and provides quality service to both internal and external customers.
• Accesses internal systems to obtain and extract order information and provide customer service management.
• Responsible for decisions concerning personal time management and call activities.
• Contributes to the development and maintenance of standards, policies and procedures regarding customer service.
• Prepares, generates and distributes daily reports to appropriate personnel.

Candidate Requirements

• Minimum of HND
• Candidate must be fluent in English.
• Candidate must have good Customer relation skills.
• Candidate must have good analytic skills
• Candidate must be able to work with little or no supervision.
• Candidate must be a Computer literate who is able to handle basic Microsoft packages
• Candidates must also have an excellent sense of priorities.
• Candidate must be available to work weekends and public holidays.