Career Opportunities in a Financial Institution

The Loan Monitoring/Recovery Officer will be responsible for the efficient follow-up and recovery of outstanding repayments, interest and penalties on delinquent loans and to give advices and searches on documentations, registering of affidavits and other documents.

KEY PERFORMANCE MEASURES

• Recoveries metrics as agreed in KRAs.
• Collections rate on NPL book as agreed in KRAs. NPL not to exceed 10% of total book.
• Accurate capture and follow up of payment plans.
• Monthly stock checks.
• Monthly reporting on all recovery activities (in-house & outsourced).
• Incoming correspondence actioned within 48 hours.
• Annual review of closed files.

ESSENTIAL REQUIREMENTS

• Capacity to communicate efficiently both orally and in writing
• A very analytical and tactical mind
• Capacity to investigate effectively with clients and guarantors
• Capacity to obtain information from external sources.
• Fluent in English and Hausa
• Physically fit.
• Willingness to travel around branches.

OTHER REQUIREMENTS

• A minimum of HND in any discipline.
• A minimum of 1 year working experience in a similar position.
• A minimum of 1 year working experience in a microfinance or commercial bank.
• A valid driver’s license and ability to drive will be an added advantage.
• Practical knowledge of micro/small business and market environment will be an added advantage.