Human Resources Manager at GE - General Electric

Job Number: 2179586
Business: GE Global Growth Organization
Business Segment: Global Growth Organization Africa

Role Summary/Purpose

• The Employee HR Manager is the first point of contact for managers and employees to provide counsel, coaching and support on HR fundamentals and employee related questions.
• This role is critical in executing our key HR initiatives, providing available and responsive internal employee support, and driving HR functional excellence and process improvement.
• This role will be directly aligned to a highly-complex, defined employee population.

Essential Responsibilities

• Provide dedicated guidance and coaching to multiple senior leaders and employees within a complex business environment, including supporting multiple matrixed organizations with acquired businesses, union relations, or global footprints;
• Provide dedicated guidance and coaching to multiple managers and employees with specific focus on: employee advocacy/engagement, HR fundamentals and process training, employee relations management, performance management, career development, talent assessment, acquisition and retention and workplace investigations as appropriate;
• Provide employees and managers with an available first point of contact for questions and guidance on fundamental HR topics and issues; escalates concerns beyond their scope to HR Business Partners; navigates employees and manager to HR Services when it is the more appropriate resource;
• Partner with HR Business Partners and O&TD professionals to execute business-specific HR strategies;
• Ensure that all employee relations issues are properly identified, reported, investigated and resolved;
• Provide advice and counsel to managers and employees to ensure consistent application and integration of policies, procedures and practices at 100% compliance to promote an ethical and compliant work environment;
• Lead key HR processes including compensation planning and compliance;
• Conduct HR training and support for functional processes like EMS, Session C, Salary Planning, New Employee Orientation and New Manager Assimilation;
• Assist with other HR special projects or initiatives as needed;
• Maintain and protect confidential data with utmost scrutiny, judgment, and care.

Qualifications/Requirements

• Bachelor's Degree from an accredited university or college;
• Minimum of 5 years professional work in the Human Resources function with responsibilities such as recruiting, training, compensation, benefits, employee development or performance management; Experience working in a matriced work environment preferred.
• A valid NYSC discharge or exemption certificate will be required.
• Must have valid authorization to work full-time without any restriction in Nigeria

Additional Eligibility Qualifications
Desired Characteristics:

• Passionate, employee advocate who wants to make a difference in the organization by helping employees succeed;
• Approachable and responsive resource able to connect with employees at all levels;
• Desires employee-facing work; willingness to make horizontal moves to develop HR expertise;
• Strong customer service focus, with a high level of responsiveness;
• Supportive team player with a strong drive to create a positive work environment; ability to diffuse a tense situation;
• Applies solid judgment ensuring integrity, compliance, & confidentiality;
• Strong interest in innovative HR solutions and process improvement;
• Understanding of HR concepts and principles with expertise in a specialty area such as staffing, analytics, facilitation, etc;
• Strong problem solving skills; ability to make independent decisions, manage conflicting priorities in a fast paced environment;
• Sound knowledge of local labor laws and government requirements;
• Detailed-oriented with excellent organizational & documentation skills;
• Proponent of the segmented HR model, understands the benefits;
• Bachelor's or Master's degree in Human Resources;
• GE HRLP Graduate or graduate of a similar program;
• PHR/SPHR certification.