Community Mobilisation and Marketing Officer at Marie Stopes

The post is part of the Programmes Operations Team which aims to deliver programmes of high impact across the majority of Nigeria’s states. It plays a key creative and energising role in creating demand for MSION’s services raising awareness of the types of services available, disseminating information about the services and their importance and stimulating interest in clients to use them. Using a range of techniques, they reach different segments of the market (adolescents, married, unmarried, younger, older, men, women) and inform MSION’s delivery teams of the specific needs of these groups so that services can be amended accordingly. MSION CMMOs work with Social Franchise outlets, MSION’s clinic and Outreach teams. They link with the MSION Sales teams.

Activities include
Using the geographical boundaries develop a clear list of potential target groups by segment, identifying issues that affect community to access, utilization and uptake of RH, long acting contraception and family planning services

• · Identify promotion partners (eg SF owners)
• · Document a database of contacts and interests to track input
• · Make choices on whom to target when, why and how
• · Establish and maintain relationships with the media and other networks
• · List local leaders (Govt, non-government, religious etc) Active and growing database with contacts and information

Reported choices and agreed targets quarterly Activities with agreed target groups that result in them using MSION strategic services (O/R, SF, SM, clinic)

Knowledge/Qualifications

• CMMOs must be able to speak with authority and confidence about community attitudes and family planning. They must therefore have knowledge gained through study or equivalent professional experience on modern contraception, health services and local community organisation
• Computer literate is an advantage
• Able to communicate fluently in the local Nigerian Language
• Good understanding of the local area and ability to investigate and analyse
• Fluent in spoken and written English

Skills/Experience

• Essential to this work is demonstrated drive and creativity to find new ways of communication and engaging with potential clients across a range of market segments with specific examples of when you have found new ways to resolve a project issue.
• Demonstrated empathy in working in underserved communities and working to impact on the lives of women
• Networking skills are essential
• Experience in managing volunteers an advantage
• Strong organizational abilities that enable you to manage your workload, follow through on objectives and meet deadlines
• Proven communications, presentation and negotiation skills. You must be able to “sell” the services that MSION offers in a way that attracts support and report clearly and without prejudice on outcomes