Investment Advisor at Standard Chartered Bank

Job Description
   
ROLE DESCRIPTION
Standard Chartered Bank, Consumer Banking

JOB TITLE JOB GRADE GENERIC JOB ROLE
Investment Advisor

Grade 7 Investment Advisor
REPORTS TO (DIRECT) DIRECT EMPLOYEES
Head Investment Strategy & Advisory Nigeria

REPORTS TO (INDIRECT) MATRIX EMPLOYEES

SET UP
Target Clients
• NTB Priority Clients
• ETB Priority Clients with AUM > 0.5mn 1
• ETB Personal Clients adhoc requests on exception basis only

Sources of leads
• Priority Banking Team within IA’s coverage
• Structured periodic Wealth portfolio review driven by analytics

Other job roles most commonly worked with
• Priority Banking Team
• Priority Client Centre

Location
• Co-located within Bankers’ catchment  area at  lower real-estate cost (e.g., higher floor of branch)
• Consolidated at strategic cities with Video Conference capability for non-strategic cities
Working rhythm
• Medium frequency, mix of standardised and tailored functions

Associated client journeys
• Actively engaging during the first 3 months
• Supporting the client on any client-initiated needs
• Proactively engaging with the “Hidden Affluent”
                                                  
ROLES
Mandate
• Provide advice on multiple asset classes to fulfill Affluent and hidden Affluent clients’ Wealth management needs
• Conduct portfolio reviews (along with Priority Banker) twice a year for Priority Clients with AUM> 0.5 mn1
• Support Priority Banking Team with investment requests from high-value Clients if required
• Ad-hoc advise for Personal (non-hidden Affluent) clients on complex high-value investment needs on exception basis only
• Advisory role – does not close sales (on target bonus)
• Guide and coach Bankers on investment related topics
• Ensuring high operational quality and compliance conformance

1. Methodically engage – Portfolio Review(in person)
• Review if client’s needs and circumstances have changed
• Update client on market views (house views)
• Update clients on performance and alignment with Asset Allocation views
• Recommend new solutions if needed or maintain
• Transact (assist with sales closure)

2. Meet & advice (remote & in person)
• Meet in person/ VC to fulfill advisory needs
• Do not perform direct sale

Needs/anchor products
• Mutual funds, Fixed Income, Structured Products
• Portfolio advisory

Skill requirements

Product broadening
• Advanced Wealth product/solution knowledge
• Portfolio planning capability
• Up-to-date macro-Market knowledge
• Expertise on house views and solutions to meet Wealth needs

Client engagement
• Competency in communication and presentation of complex investment topics & solutions

Journey completion
• Ability to conceptualise and plan tailored portfolio

Metrics
• New business Inflow       30 - 35%
• NFI Performance             30 – 35%
• Frontline productivity            20%
• Efficiency and effectiveness  15%
of portfolio reviews

Roles that can transition & upskilling needed
• Investment Specialists/ UT IC, IC
• Product broadening:
• Client engagement:
• Journey completion:
   
Qualifications & Skills
   
In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure that they have completed the mandatory NYSC programme. A discharge certificate will be required as evidence of completion of the programme. Where an exemption has been granted, a certificate of exemption will also be required.