Business Manager at Midline Consulting

Job Summary

•     The Business Manager Nigeria will have hands-on responsibility for both client acquisition and provide top class HR advisory services experience to all clients.
•     Also support the Chief Executive Officer in designing and delivery of industry best practice HR Advisory services for all our clients.

Principal Duties and Responsibilities

•     Business development;
•     Building and managing relationships with clients and executives;
•     Development and execution of HR strategies whether developed alone or by other parts of the organization
•     PR and positioning of the company services towards the local market;
•     Ideally be part of one or more cross-discipline industry practice groups;
•     Managerial responsibility of local team;
•     Lead the team to document best practice HR policies and procedures.
•     Oversee the research on existing and new labour laws and regulation, detailing the impact on the HR practice in Nigeria.
•     Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
•     Updates job knowledge by participating in educational opportunities.
•     Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
•     Ensure the provision of efficient and effective services to all clients.
•     Provide weekly operational report to the CEO
•     Provide monthly department’s reports.
•     Perform other duties assigned by CEO.

Competency and Skill Requirements

•     Advance communication skills, tactful including the ability to prepare reports and presentations.
•     Advance Negotiation skills.
•     Advance proficiency in the use of MS office tools (word, excel and power point).
•     Advance interpersonal skills.
•     Advance supervisory skills.
•     Ability to handle multiple priorities and prioritize effectively.
•     Time management skills.
•     Advance analytical and problem solving skills.
•     Advance administration and organizational skills.
•     Attention to details.

Key Performance Indicators

•     Maintain service delivery time of 24hours.
•     Attending minimum hours of trainings including but not limited to reading books and personal development.
•     Timely visit and resolution of customers’ queries/issues
•     Timely and efficient engagement of client.
•     Timeliness and accuracy of reports.

Minimum Qualification (Education & Experience)

•     First degree or its equivalent preferably in Human Resources, Business Administration, Sociology, Psychology and Law.
•     MBA degree will be an added advantage
•     Minimum 5 years relevant experience