Chief Information Officer at PricewaterhouseCoopers (PwC)

Roles & Responsibilities

• The role holder would be responsible for managing and directing the planning and implementation process of the enterprises IT systems to support the needs and operations of the business.
• This will involve developing the vision and strategy for IT initiatives across the operating units of the firm in line with creating a collaborative, cost effective and service focused business.
• In addition, the role holder is responsible for all aspects of the organization’s information technology and systems, including information and cyber security. Other responsibilities include but are not limited to the following:
  • Develop, implement and direct the company’s IT strategic plan to accomplish business goals and objectives.
  • Advise Executives and Management on information technology and provide status reports on technology initiatives.
  • Provide vision and leadership in all aspects of IT management and operations towards attaining the company’s current and future technology objectives.
  • Responsible for IT budgeting and financial planning to ensure cost improvement.
  • Set the company’s overall technology standards and practices.
  • Make recommendations as well as explaining technology solutions to Management.
  • Providing leadership and managing career development of direct reports.
  • Oversee the development, implementation and management/maintenance of the company’s information technology and security policies, procedures and guidelines.
  • Manage the day-to-day, overall information technology operations.
  • Overall responsibility for liaising between business functions and IT, coordinating technical information and plans.
  • Provide input on hiring decisions for technology staff.
  • Design, plan and implement a company wide disaster recovery plan.
  • Establish and oversee the implement short- and long-term departmental goals, objectives, policies, and operating procedures.
  • Overall responsibility for the management and success of technology projects.
  • Oversee service management of vendors, outsourced operations and other third-party relationships.
  • Develop metrics for tracking performance implemented technology initiatives.
  • Assist in building relationships with external service providers and ensure creating appropriate service level agreements (SLAs)
  • Guide and manage the overall provision of Information Technology functions for the entire company
  • Provide strong leadership and ensure clear strategic objectives are in place
  • Support the implementation and facilitation of relevant workshops and training courses
  • Promote the bank’s’ core values and a strong team culture
  • Manage the day to day performance, learning and development of the team, including one on one feedback sessions and conduct performance appraisals.

Requirements
Skills & Competencies:

• Broad knowledge of all aspects of IT in areas such as enterprise architecture, hardware support etc.
• Strategic planning
• Excellent communication skills
• Tactical implementation abilities
• Project management methodologies
• Leadership skill in technology management
• In-depth knowledge of company’s data requirement
• State-of-the-art knowledge of information systems security

Generic Skills:

• Initiative
• Excellent judgment and planning abilities
• Documentation skills
• Taking ownership
• Strong analytical, problem solving and evaluative skills
• Good negotiation skill
• Interpersonal Skill.

Supervisory Skills:

• General managerial/ administration
• Coaching/mentoring and team building
• Conflict management
• Leadership / Influencing
• Organization and coordination skills

Qualifications & Experience
Qualifications:

• A minimum of Bachelor's degree in Computer Science, Information Systems or a related discipline
• Relevant master’s degree will be an added advantage.

Professional Membership:

• Relevant professional certification in the areas of IT service management, IT governance, Enterprise architecture, Information systems security, Product and Project Management and other technical qualifications is an added advantage

Experience:

• Minimum of 10 years' relevant experience, five (5) of which must involve project/product, application, infrastructure, security and digital strategy management within a Financial Services (Banking) Environment.
• Relevant work experience in a Merchant Bank will be an advantage.

Application Closing Date
14th February, 2020.