Senior Coordinator, Monitoring, Evaluation & Research at eHealth Systems Africa

Purpose of the Position

• The Senior Coordinator, MER develops standards, processes, tools and systems to monitor and evaluate the success of eHA projects and programs and their impact on public health outcomes in Africa.
• S/he defines and tracks key performance indicators to continuously analyze progress towards programmatic and business targets and support data-driven decision making across the organization.
• The Senior MER Coordinator is a key technical resource for her/his immediate colleagues in eHA Programs and across all departments at eHA for data collection, analysis, and visualization in support of high quality project design, delivery, and reporting.

What You’ll Do
To perform this job successfully, you must be able to perform the below tasks and activities satisfactorily and with minimal supervision. Other tasks may be assigned as needed:

• Manage all M&E processes and activities for assigned project portfolio, including results logic design, routine monitoring, and systematic impact evaluations, throughout the project lifecycle.
• Formulate project performance indicators and baselines in close collaboration with project managers to formulate and track the project’s expected impact on beneficiaries.
• Identify and communicate to program management quality and compliance challenges, concerns, issues and/or risks in a timely manner, and proactively propose possible solutions.
• Support program management and project delivery teams in defining project data collection needs during project design and throughout the project lifecycle.
• Provide M&E technical input for proposal development as needed.
• Conduct regular data verification exercises and project field visits, as required, to
• Ensure data quality and accuracy for reporting and decision making
• Identify strengths and weaknesses in existing data collection systems
• Suggest ways to optimize data collection and data flow for successful project delivery
• Collect, analyze, visualize and publish project data as required
• Design custom surveys for all internal and external use cases for eHA projects, and for eHA functional teams as needed.
• Support user, market and scientific research on eHA projects as detailed in the project plan, and for eHA functional teams as needed.
• Routinely collect and provide to product management team user feedback on Aya, eHA’s central M&E database and tool.
• Support the eHA Communications Team by advising on key programmatic indicators for impactful external communication and story-telling.
• Provide in-house capacity building on M&E and research-related topics and tools as needed.

Who You Are
The list below represents the required or strongly preferred education, training, professional experience and skills we are looking for in the person who will fill this role:

• College or university degree in Statistics, Business Administration, Economics, Public Health, Social Sciences or a related field. A Master’s degree will be preferred.
• Any standard project management certification will be considered a strong asset with preference given to PRINCE2 and agile methods such as CSM.
• Minimum 5 years of work experience with demonstrated results in the following areas: M&E tools and systems, research, data analysis, survey design, proposal writing, project design, and management. Demonstrated research management experience is a plus.
• A combination of work experience in both the for-profit and non-profit sectors will be considered a plus along with familiarity with M&E technical and reporting guidelines of key international development stakeholders such as USAID, CDC, EU, BMGF, WHO, UN, etc.
• Demonstrated high proficiency in Excel and experience working with at least one other statistics or data analysis software (e.g. Tableau, SPSS, SAS, MATLAB). Advanced knowledge of standard office software is expected.
• Any graphic design experience and knowledge of an additional spoken language or any programming language will be considered an asset. Fluency in spoken and written English as the working language at eHA is expected.
• Experience with onboarding, training or mentoring more junior colleagues or colleagues from other functional or technical teams.
• Willingness to travel to remote, sometimes insecure environments if required for successful project delivery.

We hire people, not CVs. For eHA to be a match for you, you should:

• Be comfortable with fast-paced, dynamic work environments that require multitasking, attention to detail, clear communication, teamwork, and dedication to impact and quality.
• Be a self-starter with no need for micromanagement, prepared to ask questions, anticipate challenges, and proactively propose solutions.  
• Be excited about working with a diverse, international team, both in-person and remotely.