Head, Reconciliation and Verification Officer at Jemi Neil Consulting

Business Unit: Operations

Location: Lagos

ROLE SUMMARY

The role is expected to supervise the verification and reconciliation of all the application and supporting documents of the shareholders to avoid cases of fraud and eliminate potential risks to the registrar business and support the head of the department in providing strategic plans for the efficient functioning of the business

RESPONSIBILITIES

• Effective Management and Coordinate of activity in the unit.
• Ensures Customer request on reconciliation and verification are treated within TAT.
• Verification of Lodgment of certificates.
• Attend to Institutional Investors request during Corporate Actions Stanbic IBTC Pension etc.
• Prepare schedule of various Bonds (Ebonyi Bond, Benue State Bond, Gombe State Bond etc) and forwarded to CSCS.
• Attend to request from CFC, Abuja and Port Harcourt. (On verification /reconciliation issue)
• Attend to request from Stockbrokers on reconciliation issue.
• Authorize daily certificate lodgment and forward to CSCS portal.
• Authorize Account creation.
• Authorize Caution of an accounts.
• Authorize Capturing of e-mails and telephone numbers on demat forms.
• Authorize CSCS processing of Daily transaction across register of members.
• Attend to request for Supplementary RIN and Direct crediting to CSCS.
• Withdrawal of wrongly lodgment from CSCS.
• Authorize capturing of Banker’s Confirmation of Signature on green pole.
• Authorize capturing of Signature Mandate on greenpole.
• Authorize capturing of Stockbrokers Mandate on greenpole.
• Authorize capturing of CSCS Transfer forms on greenpole.
• Authorize capturing of Webcam(Self Identification on greenpole.
• Authorize capturing of Mutual funds application on greenpole.
• Authorize capturing of E-mails and Telephone on demat forms.
• Authorize capturing of Change of Clearing House Numbers(CHN).
• Ensure timely dispatch of irregular items for returned job to Stockbrokers.
• Any other job assigned by COO and HOP.

SKILLS AND QUALIFICATIONS

• University Degree in Accounting, Economics, Banking & Finance or Business Administration
• 3-5 years’ work experience in a related field is required
• Member of Institute of Chartered Accountants of Nigeria (ICAN) or ACCA or Certified Fraud Examiner (CFE) preferred
• Good communication and interpersonal skills are required.
• Proficient at using Microsoft office software: MS Word, Excel, PowerPoint, Outlook, etc.
• Written and spoken fluency in English is required.
• Ability to work in multiple projects to achieve set deliverables
• Ability to work under pressure with minimum/no supervision
• Good interpersonal skills
• Ability to build, foster, and maintain positive professional relationships.
• Strong pride and ownership in ensuring customer satisfaction.
• Excellent problem resolution skills to resolve customer complaints.
• Ability to skillfully handle difficult situations.
• Genuine desire to build strong relationships with customers and team.
• Excellent time management and organizational skills.
• Fair background in customer service