IT Network Optimization and Monitoring Engineer (NOC) at Culminate Consulting

JOB DESCRIPTION

• Manage information gathering and documentation.
• Support system automation and manage reporting.
• Ensure reports are delivered as per standards and quality required.
• Act as custodian for user acceptance tests (UATs).
• Conduct quality checks in WIP environment.
• Provide data intelligence through reporting and recommendations by generating reports from multiple data sources in existing databases and systems.
• Provide clear expression of data and analysis results to stakeholders.
• Prepare and update network intelligence (optimization) dashboard with continuous tracking and evaluation of status.
• Define and update appropriate metrics to measure Service Level Agreements (SLAs) related to network optimization reporting and monitoring.
• Continuously monitor compliance with SLAs against set expectations, escalating breaches (if any) and periodically preparing SLA compliance report.

QUALIFICATIONS & EXPERIENCE REQUIREMENTS:

•  Engineering degree or equivalent
• Minimum of 2 years optimization & Planning experience
• Minimum 2 years with vendors (financial institution–Banks IT) or well-known operators in telecommunication or related field
• Excellent knowledge of the field of VSAT/Fibre/Wireless and Radio communication and optimization
• Strong command of the English language will be considered as an advantage
• Strong communication and interpersonal skills (team work, knowledge sharing, commitments)
• Strong organizational and time management skills
• Able to work under high pressure with minimal supervision