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  • Posted: Aug 15, 2019
    Deadline: Not specified
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    The African Export Import Bank (the "Bank”) was established in Abuja, Nigeria in October, 1993 by African Governments, African private and institutional investors as well as non-African financial institutions and private investors for the purpose of financing, promoting and expanding intra-African and extra-African trade. The Bank was established under...
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    Manager, Banking Operations (Business Support)

    Reference Number: LIPBLR14
    Location: Cairo, Egypt
     
    Responsibilities
    Business Initiative Implementation:

    • Provide governance structure and framework for BAOP change initiatives and projects, create and maintain business project catalogue
    • Oversee implementation of BAOP business change initiatives, and coordinate interaction with other functions on initiatives and projects impacting BAOP, both IT and non-IT related
    • Communicate to relevant stakeholders on project objectives, schedule and progress to ensure ongoing buy-in.

    Business Policy and Process Management:

    • Provide governance structure and framework for policy and process management and establish an ongoing continuous improved culture across BAOP
    • Create and maintain business policy and process catalogue and manage implementation of policy and process changes across BAOP
    • Undertake capacity planning for BAOP, utilizing MI & Analytic capabilities to understand business performance and efficiency as well as working with other BAOP units to identify process and capacity issues.

    Business Risk Control:

    • Implement a strong first line of defense risk culture across Banking Operations
    • Maintain and execute the Bank’s Operational Risk Framework in BAOP including:
    • Risk and control assessments
    • Internal control monitoring activities, including control testing
    • Operational risk incident analysis and reporting
    • Liaise with RIMA and INAU on BAOP operational controls to understand and address any control deficiencies
    • Provide input to all BAOP units on the required degree and effectiveness of operational controls in relation to internal and external standards.

    Management Information (MI) & Analytics:

    • Oversee the MI & Analytics function, ensuring objectives as outlined are delivered
    • Provide a manufacturing capability for data analysis and reporting, enabling other functions in the Bank to make informed decisions with enhanced business intelligence
    • Provides a framework for leveraging data for tactical and strategic decisions by transforming data into analytical and operational reports
    • Responsible for conducting periodic audits to ensure reporting capabilities are aligned to business and stakeholder requirements
    • Communicate business performance and associated metrics to senior management.

    Client Services and Document Management:

    • Responsible for implementation of client services and document management capabilities with overall objective of ensuring delivery of BAOP services in line with agreed SLAs and enhanced client experience
    • Understand client feedback and internal KPIs with respect to servicing quality and execute improvement initiatives
    • Undertake client service reviews in conjunction with Origination and Operations functions
    • Provide document related support during transaction execution as required.

    Requirements, Qualification and Skill

    • Bachelor's degree in Business, Banking or Finance from a recognized University plus a post graduate degree in a relevant field;
    • A professional qualification in the Banking will be an advantage;
    • Proven experience of at least 8 years with a reputable banking organization in business management, strategy implementation and project/ change management roles. Experience in credit administration, trade finance processes and back office operation will be a positive differentiator. The candidate must demonstrate experience and knowledge of operating in a fairly complex banking environment with proven knowledge and understanding of best market practice in banking operations management;
    • Ability to communicate and function in a culturally diverse and change oriented setting with good knowledge of banking practices in Africa;
    • Ability to interact with senior officials of banks, corporates and governments;
    • Excellent verbal and written communication skills in English. Knowledge of the Bank's other working languages is an added advantage (French, Arabic and Portuguese);
    • Demonstrated leadership capabilities, including ability to organize and manage human resources to attain goals.

    Contractual information

    • Permanent
    • Willing and able to relocate to Cairo
    • Suitably qualified candidates from all African nationalities are encouraged to apply

    Method of Application

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