Training Manager at International NGO Safety Organisation (INSO)

Locations: Abuja, Nigeria and Cameroon

Organisation Background
Founded in 2011, the International NGO Safety Organisation (INSO) is an international charity that supports the safety of aid workers by establishing safety coordination platforms in insecure contexts. INSO provides registered NGOs with a range of free services including real-time incident tracking, analytical reports, safety related data and mapping, crisis management support, staff orientations and training.

INSO helps NGOs with their day-to-day risk management responsibilities and improves their situational awareness to support evidence-based humanitarian access decisions. The organisation has grown from innovative start-up to become a globally recognized foundation and a valuable component of the humanitarian safety coordination system. Today the organisation provides daily support to more than 850 NGOs in twelve of the world’s most insecure countries and has earned a strong reputation for performance and professionalism.

INSO Lake Chad Basin Regional Office

• Since registering in Nigeria in 2016, INSO has developed a strong regional approach supporting NGOs working on the Lake Chad Basin crisis. The coordination office, which is based in Abuja, oversees offices in Maiduguri, Nigeria and Maroua, Cameroon. A third operational office in Diffa, Niger is in its opening phase.
• We are currently seeking an experienced humanitarian professional to join our Lake Chad Basin team as Training Manager for Cameroon and Niger, to be based in our regional office in Abuja, Nigeria with frequent travel within the Lake Chad Basin region.

Job Summary

• The primary aims of the post are to lead and deliver security management trainings to international NGOs operating in Cameroon and Niger and to support the delivery of security management and personal safety courses in Nigeria.
• In contrast to many training positions, an INSO Trainer is also responsible for monitoring and advising on the operational application of the training after the courses have finished.
• The ideal candidate will be an experienced humanitarian training professional with experience in curriculum development, delivery and impact monitoring and with a keen interest in INSO, Cameroon, Niger and/or the Lake Chad Basin context, and a passion for capacity building of NGOs.

Major Responsibilities
Responsible for training program development in Cameroon and Niger, including the delivery of the following courses:

• Basic Security Management
• Advanced Security Management
• Crisis Management

Responsible for supporting the delivery of the following courses in Nigeria:

• Advanced Security Management and Crisis Management
• Hostile Environment Individual Safety Training (HEIST)
• Hostile Environment First Aid Training – First Responder (HEFAT- FR)

Responsible for assisting in the management of the training team:

• Assist the Training Manager LCB in ensuring that the logistical and financial needs of the training team are met in coordination with INSO LCB’s administration, finance, and HR teams.
• Assist in developing the annual training strategy and budget.
• Develop, implement, and oversee INSO internal staff development training for national and expatriate staff in the field of security management.
• Review, evaluate, and adapt training materials as necessary and identify and develop trainings (through needs assessments) to meet the training needs of NGOs.
• Design and implement monitoring and evaluation tools that allow for the ongoing adaptation and improvement of the security management and personal safety courses.
• Manage and maintain NGO and public perceptions of INSO’s reputation as an independent, impartial, and neutral actor.
• Where required, assist senior management staff in the day-to-day running of the country program and provide support to operations where required.

Mandatory Requirements

• Experienced safety and security trainer with both academic and practical experience (prior military service or law enforcement, experience considered).
• At least 1 year providing training in the humanitarian safety sector, specifically at the field level.
• Significant experience working in conflict environments, preferably as a humanitarian worker.
• Experience working with diverse teams and able to organize people around deadline-driven events.
• Familiarity with the philosophy, priorities, and principles of humanitarian NGO approaches to security.
• Ability to work in a fast-paced, multi-cultural and close-knit team to deliver results on a deadline.
• Fluent in French with a working knowledge of English.
• Willingness and ability to travel around the Lake Chad Basin region, including in remote and insecure locations.

Preferred Characteristics:

• Working knowledge of Nigeria and Lake Chad Basin neighbouring countries’ security dynamics.

INSO’s Safeguarding Policy
INSO is fully committed to safe recruitment, selection and vetting of all potential new staff, trustees and volunteers and we will ensure rigorous compliance with our Code of Conduct and Safeguarding policy throughout the recruitment process.

As such, the following safe recruitment practices will be applied:

• All offers of employment will be conditional on receiving at least two satisfactory professional references;
• INSO will ask candidates about significant gaps in employment history or frequent changes of employer and address;
• All essential qualifications and relevant professional accreditations and memberships will be verified;
• The successful candidate will be required to provide a valid proof of identity (passport, ID card);
• All new hires will receive an orientation in INSO’s safeguarding policy and procedures and associated documents (Code of Conduct, Whistleblowing etc.);
• All new hires will be required to sign and abide by the Code of Conduct as a condition of employment.

Terms & Conditions

• 6-month contract with expected start date asap €4550 per month salary, 4 days annual leave per month and 3 calendar days of R&R every 3 months with a 750 EUR allowance, accommodation, global medical coverage, AD&D coverage.