Security Patrol Supervisor (Bike Rider) at Infinity Security Services Limited

Job Descriptions
The job roles of the Operations Supervisor include but not limited to the following:

• Job holder will patrol all beat with Motorcycle.
• Coordinate all labour, equipment and material resource requirements needed at client sites.
• Ensure the strict implementation and monitoring of any strategic initiatives of the Company, reporting same to relevant authority
• Provide support to other guards working at client site.
• Coordinate and oversee patrols to allotted locations and perform security walkthroughs of client’s sites, while making necessary observation and submitting reports.
• Coordinate the patrols to allotted locations and conducting physical checks on the guards by assessing their turnout on a daily basis, making necessary updates.
• Oversee the monitoring of the daily occurrence book (DOB) and the attendance register.
• Oversee and ensure the prompt delivery and return of correspondence
• Generate reports as applicable (i.e. monthly, special obs, survey and clients report)
• Daily update of time sheet in the beats and prompt of same to the Accounts department.
• Build excellent client relationship between the Company and the clients.
• Assist in monitoring, detecting, remediate, and contain security threats, including security systems administration and security incident response.
• Assist in overseeing the recruiting, deployment and training of highly qualified security operations personnel.
• Manage the operational routine of each shift, which includes; arranging cover for dropped shifts; production of local operational records, reports and returns, ensuring compliance to client and company procedures.
• Generate reports as applicable (i.e. monthly, special obs, survey and clients report)
• Engage in revenue drive, collection of cheques/cash from clients and depositing same within 12hours in the Company’s account.
• Attend to clients complaints with timely interventions
• Monitor and evaluate staff performance and ensure training needs identified (to be recorded in monthly Care Visit Reports).
• Prepare financial and other departmental reports of preceding month and submit to HOD on or before the 3rd of the following month.
• Efficient management of corporate and individual client accounts
• Participate in marketing the Company’s services to prospective clients
• Attend to clients complaints with timely interventions.

Job Requirements
Education/Qualification:

• A minimum of ND in related field or equivalent experience.

Experience:

• A minimum of 3 years’ experience in a private security outfit

Knowledge, Skill and Ability (KSA’s):

• Excellent communication, facilitation, writing, and public speaking skills.
• Ability to manage multiple concurrent activities
• Able to record and report incidents as well as producing accurate general reports.
• Competent in the use of IT systems.
• Ability to manage staff.