Franchise Officer at Alfred & Victoria Associates

Reports to: General Manager & Or Franchise Manager

Role Objective

• Responsible for continuous support of all franchise to ensure efficient operations and profitability.

Responsibilities
Franchise Opportunity Marketing:

• Assist in preparing and executing the marketing strategy for Company’s’ franchisee opportunity: attracting newer franchisees.
• Franchise Identification, Selection and Development
• Identify and research potential markets to launch franchise and advise Manager of new opportunities.
• Identify and locate potential customers in the selected markets: discovering and exploring opportunities.
• Assist in the launch and development of the franchisee as per the agreed terms and conditions.

Franchisee Management:

• Assist in the development of Franchise Business Plans
• Work as point of contact between the franchisee and the franchisor, and ensure that any issues/concerns are aptly and timely addressed.
• Support the day-to-day management of franchise. Advice and support franchisees with all areas of their business including: store standards, stock management, customer relationship, staffing and recruitment, finances and payments, cost control, expansion.
• Ensure franchisor suggested systems/ processes are deployed & practiced in the franchisee.
• Assist in developing sales promotional activities to support the franchisees.
• Ensure that Company’s brand is communicated and maintained in all franchisee communications and marketing activities.
• Franchise legal responsibilities - ensure franchise agreement renewals, fee/ payment collection, and keeping franchise agreements up to date with current legislation.

Skills:

• Excellent communication and presentation skills.
• Analytical.
• High level of organizing ability.
• Excellent PC skills (Word, Excel, Power-Point and Social Networking.

Attitudes:

• Goal Oriented.
• Detailed Oriented.
• Tenacious.
• Team Work.
• Self-Motivated.
• High ethical standards of integrity & dependability.

Salary
Very attractive.