Field Administration Assistant at Critical Recue International (CRI)

Details:

SUMMARY
The Field Administration Assistant will provide administrative support to the CRI B7JV Project on Bonny Island Nigeria. Responsibilities of this post include (but are not limited to) the following: Receiving and documenting all administrative requirements and duties associated with the operation of the clinic and clinic personnel. This position acts as a resource within a team environment and must be capable of carrying out duties such as administrative recording, reporting, archiving, training, and tracking. This position will be located at the JV Village Clinic on Bonny Island.

SPECIFIC DUTIES AND RESPONSIBILITIES
The following is an example list of the Field Administration Assistant’sduties and responsibilities. Whilst comprehensive, the actual situational aspect of a given project, worksite or client task may add additional duties or not require all those listed below:

• The direct point of contact between the client administrative department and the clinic.
• Monitors and assists with the completion of the clinic attendance log.
• Ensures that the Clinic Team personnel follow the administrative guidelines and procedures with regards to patient administrative documentation and recording.
• Assists the Clinic Team with processing of additional medical administration processes such as demobilization, issuing of personal medical documentation, new hire registration, etc.
• Ensures that all clinic notices and information boards are kept current.
• Ensures that all team personnel are aware of the administrative requirements of the client, be they personal or general in nature, leave processes, mandatory training, etc.
• Ensures that all team personnel are aware of the administrative requirements of CRI, be they personal or general in nature, leave processes, training, etc.
• Maintains, updates, and manages individual personnel files for CRI staff.
• Assists with completing, checking legibility, and tracking personnel’s rotation schedules.
• Works with the clinic teamto ensure all recording and archiving of personnel medical administrative documentation (Personal Immunization Records,Fit to Work Health Assessments, etc.) is completed.
• Assists the clinical team with issuing of malarial prophylaxis to individuals as required.
• Collates weekly clinic equipment check forms completed by Duty Medic.
• Collates weekly clinic material check forms completed by Duty Medic.
• Submits work-orders, standard operating reports (SOR), IT assistance requests, etc., and tracksthem for completion.
• Collates vehicle equipment check forms as submitted by the ambulance coordinator.
• Maintains clinic cleaning material and personal hygiene supplies.
• Communicates any issues, problems, or additional project difficulties within sphere of work to the Project Manager and recommend solutions.
• Effectively convey the CRI brand in both written and verbal business development discussions.
• Complies with and enforcesboth CRI and client standard policies and procedures.
• Responds to project requirements, anticipates needs where possible and uses initiative to improve delivery of service where appropriate.
• Other duties as assigned by Project Manager/Administration Manager.

SUPERVISORY RESPONSIBILITIES
This position has no supervisory responsibilities.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skills and/or abilities required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and EXPERIENCE

• Minimum of High School education required, although higher level of education desirable.
• Minimum of 2 years of experience in an administrative or coordinator position.

COMPUTER SKILLS

• Proficiency in Microsoft Office applications, and general computer & technology literacy.
• Knowledge and ability with Spreadsheets, Excel, and associated applications.
• Knowledge of project management or database software preferred.

REQUIRED KNOWLEDGE, SKILLS, ABILITIES

• Excellent verbal and written communication skills in English are required.
• Ability to write clear reports, detailing administrative activities, requirements, etc.
• Demonstrated administrative and coordinator skills.
• Ethical understanding of patient processes, data information and confidentiality.
• Awareness and following of rules and regulations regarding patient private information.
• Familiarity with the requirements for effective quality assurance and quality control administrative management demands.
• Be cognizant of modern and up to date medical administrative ethos and have a proactive, innovative and inquiring nature with a degree of initiative and decision-making surety.