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Details:
Job Description
Promoting Forex Rally’s financial products and services to clients via phone, emails and dedicated social media channels.
Contacting new leads via telephone or email on a daily basis to convert them into active clients.
Developing and maintaining good relationships with prospective and existing clients ensuring they receive the highest level of service.
Actively follow up on queries, complaints and requests of clients via telephone or email and resolving issues in a timely manner.
Providing general information to the clients about the company and its services or promotional offers and assisting them to effectively manage their accounts.
Assisting Compliance with the processing of Know-Your-Client documentation.
Training clients on the basics of Company’s trading systems.
Communicating and promoting various marketing promotions to the clients through telephone and email regularly.
Retaining existing clients and extending their lifetime value and customer satisfaction in the form of added deposits, referral leads and increase in trading activities.
WHY WORK WITH US?
Candidate Requirements (Skills and Experience)
Qualifications
Salary
N100,000 per month
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