Institutional Capacity Building Officer at Action Against Hunger | ACF-International

Location: Maiduguri, Borno State
Starting date: As Soon As Possible
Direct Line Manager: Sector Manager - Nutrition and Health

Objective 1
Provide support to the Sector Manager in implementing capacity building and institutional action in line with Pillar 3 work plan.

Tasks and Responsibilities:

• Responsible for implementing the activities inscribed under Pillar 3 at LGA level in line with the work plan to adhere the deadlines. This includes stakeholder’s mobilization, sensitization, targeting, assessment, capacity building plans, and analysis.
• Develop a community mobilization and sensitization strategy for effective program delivery.
• Identify methods of community mobilization that enhance partnership and coordination with government officials, local communities, internal integration within sectors and programs.
• Conduct training, follow ups and hand on supports to different levels of stakeholders.
• Serve as secretary at the LGA coordination committee and work closely with LGA desk officers and champions, ensuring learning and transfer of knowledge.
• To coordinate with LGA officials to share plan and implementation progress of the project activities.
• Provide training, and orientation to target communities regarding Action Against Hunger Project and other part of mobilization activities of the project as well as providing guidelines and training to field assistants for effective community mobilization at the local government area level.
• Reinforce and regulate program monitoring and activities implementation.
• Support line manager in budget forecasting, detailed work planning, monthly and quarterly reporting.
• Contribute to organizational and sector-wide learning through good quality input for lessons learned, best practices, and evaluations etc. for all the components of the program for training, mobilization and IEC materials.
• Assist the program team in the development of key documentation and materials (IEC and visibility materials, procurement and work plans etc.).
• Implement the stakeholder’s engagement strategy at field level.
• Establish good relationship and network with community leaders and other actors in the working area (I/NGOs)
• Participate in regular internal and external coordination meetings as required by the Sector Manager.
• Represent Action Against Hunger as requested by the Sector Manager.

Objective 2
Manage the institutional capacity building assistants to ensure compliance, technical quality and coherence in all Action Against Hunger activities on the ground.

Tasks and Responsibilities:

• Train institutional capacity building assistants on Action Against Hunger principles, essential policies and procedures, as well on the RESILAC Program.
• Develop clear work plans for institutional capacity building Assistants, and schedule regular meetings to oversee progress against Pillar targets and to ensure adherence to programme’s mission and standards.
• Line Manage and supervise institutional capacity building assistants in line with HR principles and on the basis of clear quality benchmarks and plans.
• Escalate any HR issue to the Sector Manager and HR Department in line with guidelines.
• Ensure institutional capacity building assistants presence, engagement and committed to the RESILAC project.
• Review and adapt training manuals in collaboration with community mobilization field assistant.
• Flow all relevant information coming from the Sector Manager down to the institutional capacity building Assistants and actively support them to access relevant information and tools that can help them in their work.

Objective 3
Ensure tracking and reporting of Pillar 3 activities

Tasks and Responsibilities:

• Contribute to the development of internal and donor activity reports on the basis of the schedule shared by the Project Coordinator.
• Provide all information requested by the Sector Manager and MEAL Manager to enable progress and impact analysis, quality assurance oversight, context analysis etc.
• Assist the Sector Manager in reviewing activities, in including plan, budget and M&E plan and procurement plan, following up with relevant department to ensure quality and timely implementation.
• Effectively escalate all key information coming from the field level and suggest mitigation of daily challenges to program team.
• Ensure timely submission of purchasing requests, car/staff movement plans.
• Ensure program related data and shared information are correct, updated, organized, well documented and retrievable by the supervisor.
• Facilitate and support systematic monitoring and evaluation of activities.

Objective 4
Performance Management

Tasks and Responsibilities:

• Communicate Action Against Hunger performance standards and expectations to team members which includes; 10 minutes monthly conversation, 3 months/end of probation performance appraisal and annual/end of contract appraisal.
• Establish performance objectives, provide feedback, identify strengths and areas for professional improvement.
• Contribute to the professional development and improvement of team members by providing support.

Internal & External Relationships
Internal:

• Sector Manager - Sector lead Pillar 3 Direct line management & reporting, support, coordination.
• MEAL Manager: support, exchange of information, collaboration, coordination, reporting.
• Other project Officers: collaboration, coordination, technical support, share of information.
• Institutional capacity building Assistants: line management, supervision, support, coordination, share of information.
• Other Sector Managers: support, coordination, collaboration, exchange of information.
• Other ACF staff in Maiduguri/Monguno bases: collaboration, coordination, share of information.
• Logistics, Finance, HR Departments in Maiduguri/Monguno : exchange of information, reporting, collaboration, coordination.

External:

• Inter-agency coordination groups: exchange of information, coordination, support, collaboration.
• Local and state government: exchange of information, support, coordination, collaboration.

Position Requirements
Qualifications:

• Degree in Social Sciences, Education, Business, Economics and similar.
• Minimum of 2 years working experience in humanitarian context.

Essential:

• Previous experience with professional training and employment insertion programs either in Government or NGO sector.
• Ability and willingness to frequently travel to villages and stay at the field.
• Willingness and capacity to be flexible and accommodating when faced with difficult and frustrating working conditions like long distance walking to screening sites.
• Capacity to supervise and coach Assistant level staff.
• Ability to work in an environment where there are physical discomforts associated with change in weather or discomforts associated with noise, dust or dirt.
• Proficiency with either of local languages (Hausa, Kanuri, Fulani).

Preferred:

• Resident of community are (LGA) of work, networks within the community.
• Experience and commitment to utilizing participatory approach.