IT Officer at International NGO Safety Organisation (INSO)

INSO Nigeria Country Office

Since becoming registered in Nigeria, INSO has developed a strong country wide approach, supporting NGOs working on Lake Chad Basin Crisis from all neighbouring countries. The coordination office operates from Abuja overseeing two operational offices in Maiduguri, Nigeria and in Maroua, Cameroon.  

We are seeking a qualified and experienced individual to join our team as IT Officer to be based in Abuja with regular travel to NE Nigeria.

Job Summary  

The purpose of this position is to ensure the IT and internet needs of all INSO staff are efficiently met. The IT Officer also supports for basic administration management, such as procurement and purchases of IT-related items. This position reports to the INSO Information Manager.

Major Responsibilities:

• Conception, preparation and implementation of the office IT set-up, under the supervision of the Information Manager.
• Ensure all INSO users have access to all relevant licensed software, including antivirus, MS office and GIS software.
• Assess the security threat to INSO IT systems and ensure it is appropriately mitigated.
• Ensure that emails and key electronic files are backed up once a month.
• Support the Information Manager in all IT-related tasks. 
• Ensure maximum performance of INSO internet.
• Install and configure appropriate software and functions according to specifications.
• Develop and maintain local networks in ways that optimize performance.

Mandatory Requirements:

• Bachelor’s degree or equivalent experience in Information Systems, Computer Sciences or a relevant discipline.
• 3 years of IT work experience, preferably with an NGO.
• Displayed capacity to understand the work and nature of NGOs will be considered as an asset.
• Experience in network support, software installation and hardware maintenance, with good general IT knowledge (network set-ups, hardware, trouble shooting).
• Ability to think creatively in terms of tool and process development.
• Be systematic, proactive, innovative, self-motivated and detail oriented.
• Fluency in English (working language) with good writing capacity. 

Preferred Characteristics:

• 3 years of work experience with an INGO as an IT officer.
• In depth understanding of diverse computer systems and networks. 

Key Personal Competencies

• A good communicator and team player.
• Ability to prioritize and work with limited supervision.
• Ability to manage and work to multiple tight deadlines.